This article contains information on configuring a Group Carbon Copy policy in Mimecast to blind copy users or groups on emails, including setup steps, usage considerations, and policy customization options.
A Group Carbon Copy policy allows you to blind copy individuals or groups on messages based on the email flow. The message's sender and recipient are unaware that it has been blind copied to any other email addresses. In certain situations, Administrators may require others to be copied in on emails. For example:
- A temporary requirement while an end user is away.
- A Compliance Officer needs access to all messages sent from a certain individual to an external recipient or company.
Usage Considerations
Consider the following before creating a policy:
- The additional email addresses are added to a message's BCC field during transmission. If a BCC'd user replies to all, the original sender will be aware that their message was carbon copied.
- A group must be created that contains the addresses of the users who will receive the carbon copy. This group can be a local Mimecast Group or a Directory Group.
- When an external email address/domain is added to the associated Profile Group, this creates a new Audit Log entry. The only way to create a new audit entry will be to add an external email address/domain to the Profile Group through the Administration Console.
Configuring a Group Carbon Copy Policy
To configure a Group Carbon Copy policy:
- Log in to the Mimecast Administration Console.
- Navigate to Policies | Gateway Policies.
- Click on Group Carbon Copy.
- Either select the:
-
- Policy to be changed.
- New Policy button to create a policy.
- Complete the Options section as required:
| Field / Option | Description |
|---|---|
| Policy Narrative | Provide a description of the policy to allow you to easily identify it in the future. |
| Select Carbon Copy Group | Click on the Lookup button to select a Carbon Copy Group. |
- Complete the Emails From and Emails To sections as required:
| Field / Option | Description |
|---|---|
| Addresses Based On | Specify the email address characteristics that the policy is based on. This option is only available in the "Emails From" section:
|
| Applies From / To | Specify the Sender characteristics on which the policy is based. For multiple policies, you should apply them from the most specific to the least specific. The options are:
|
- Complete the Validity section as required:
| Field / Option | Description |
|---|---|
| Enable / Disable | Use this to enable (default) or disable a policy. If a date range has been specified, the policy will automatically be disabled when the end of the configured date range is reached. |
| Set Policy as Perpetual | If the policy's date range has no end date, this field displays "Always On" meaning that the policy never expires. |
| Date Range | Use this field to specify a start and/or end date for the policy. If the Eternal option is selected, no date is required. |
| Policy Override | This overrides the default order in which policies are applied. If there are multiple applicable policies, this policy is applied first unless more specific policies of the same type are configured with an override. |
| Bi-Directional | If selected, the policy is applied when the policy's recipient is the sender, and the sender is the recipient. |
| Source IP Ranges (n.n.n.n/x) | Enter any required Source IP Ranges for the policy. These only apply if the source IP address used to transmit the message data falls inside or matches the range(s) configured. IP ranges should be entered in CIDR notation. |
- Click on the Save and Exit button.
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