Mimecast for Outlook - Installation Logging

This article contains information on enabling installation logging for Mimecast for Outlook to assist with troubleshooting and steps to change the log file location, including editing the adxloader.dll manifest file.
Installation logs may be requested when troubleshooting an issue with Mimecast Support.

Installation Logging

You can enable installation logging, by using the following steps:

1. Start a CMD prompt.
2. Run the following command where:

• • PATH TO INSTALLER is the full path to the MSI file.
  • install.log is the path and filename of the log you would like to output.

msiexec -i "PATH TO INSTALLER" -l*v install.log

3. Logging will then be enabled for the duration of the installation.

Changing Log File Location

This procedure may not work in Windows 7 or Windows Vista, for security reasons.

You can change the location of the adxloader.log file, by using the following steps:

1. Navigate to the C:\Program Files (x86)\Mimecast\Mimecast Outlook Add-In directory.
2. Create a copy of the adxloader.dll.manifest file.
3. Edit the adxloader.dll.manifest file in a text editor. You'll need administrator access.
4. Add the tag logFileLocation="C:\new_location" (where "C:\new_location" is the required location) as shown in the following lines:
   

   <?xml version="1.0" encoding="utf-8"?> <configuration> 
   <assemblyIdentity name="Mimecast.Services.Outlook.AddIn, PublicKeyToken=6bcc61dacb062332" /> 
   <loaderSettings generateLogFile="true" shadowCopyEnabled="true" privileges="administrator" configFileName="Mimecast.Services.Outlook.AddIn.dll.config"> 
   <logFileLocation>C:\new_location</logFileLocation> </loaderSettings> </configuration>

Your file may look different from the above example. Do not change anything else.

5. Save the file.
6. Restart Mimecast for Outlook for the change to take effect.