This guide describes how to access Brand Exploit Protect, which you can do via:
To access Brand Exploit Protect, you must have one of the following roles:
- Super Administrator
- Full Administrator
- Partner Administrator
- Basic Administrator
See the Managing Administrator Roles page for further details.
Using More Services:
To access Brand Exploit Protect via More Services:
- Log in to the Mimecast Administration Console.
- Navigate to the More Services section in the left-hand menu.
- Click on Brand Exploit Protect.
Using My Apps:
To access Brand Exploit Protect via the My Apps page:
-
Enter the http://login.mimecast.com/apps URL into your browser.
- Enter your Logon.
- Click on the Next button.
- Enter your Domain or Cloud Password.
- Click on the Next button.
- Click on Brand Exploit Protect.
Frequently Asked Questions
| Q: | Although Brand Exploit Protect is a part of my Mimecast subscription, I cannot see the Brand Exploit Protect tile in the My Apps page. Why is this? |
| A: | This may mean that something has gone wrong during the provisioning process. Contact Mimecast Support who can check that your account has been provisioned correctly. See the Raising a Mimecast Support Case page for full details. |
| Q: | When I click on the Brand Exploit Protect icon, a new page opens but I don't get access. Instead the page keeps loading. Have I done something wrong? |
| A: | Your administrator role might not have the required Brand Exploit Protect permissions. Review your administrator role via Account | Roles menu item. If you don't have the Brand Exploit Protect permissions, check if you can grant them yourself. Alternatively, ask a high level administrator to grant them for you. |
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