Reporting - CSV Data

This article contains information on accessing and downloading Mimecast's daily CSV Data reports, including report types, download instructions, and how administrators can use these reports for analysis and sharing outside the Mimecast Administration Console.

Mimecast provides reports, to help you manage your internal environment, through data load analysis and user efficiency. See Reporting Overview.

Some of this data, together with other logs, are made available in a daily file. You can download the report in comma-separated (CSV) format. This has many uses, including sharing it with colleagues who do not have access to the Mimecast Administration Console. For data that is not retained on Mimecast eternally (e.g. Rejection Viewer logs), you can access this data even after it is no longer visible in the Mimecast Administration Console.

Accessing the CSV Data

You can access the daily CSV Data that has been exported for your account, by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Reporting | CSV Data.
   Information regarding the report start/end dates, generation date, and report interval is displayed.
   By default, a month's worth of reports is available for download; you can click on the calendar control to amend the dates as needed.
   
   
3. Click the Download CSV button in the Action column
4. The CSV file is downloaded to your specified location.

The default file name is based on your Mimecast account number.

CSV Data Report Types

To change the display filter, click on View CSV Data, and select one of the options:

CSV Options	Description
Rejections	Details regarding the rejected traffic are displayed. This includes the date and time, sender and address, remote IP address, remote mail server name and greeting, and the rejection reason and description.

Queue Retention Periods

Mimecast tables, queues, and viewers display information on email data for a specific length of time. See Queue Retention Periods.