Message Viewer Delay - Apr 2023

Known Issue

Date Logged	April 13th, 2023
Product(s)	Message Viewer
Status	Not Fixing

Issue

Administrator Roles with content viewing permissions may experience minor delays in API Tracking or Message Viewer, when loading messages without a plain text body.

This is a known limitation not on the Mimecast Product Team Roadmap to resolve.

Workaround

• N/A

See Also…

• Understanding Administrator Roles
• Viewing Messages in Plain Text