CyberGraph 2.0 - Configuration Settings

This guide describes the different configuration settings of CyberGraph 2.0. These CyberGraph settings apply across your entire account and cannot be limited to a subset of users.

Message Banners

CyberGraph's Message Banners can be configured to be either:

• • • Text Warnings.
    • Image Warnings.

For a comparison of message banner types, see: CyberGraph 2.0 - Dynamic Banners.

Changing the frequency of Dynamic Banners

1. Log on to the CyberGraph Dashboard.
2. Click on the Settings menu item. 
3. Click on the Message Banners tab.
4. Scroll down to the Quantity of Banners option. 
5. Select either Targeted or Broad frequency of banners. The Targeted Banners setting is used to reduce the number of banners. To reduce banner fatigue, CyberGraph uses message history to deliver banners only for the most probable threats and suppresses banners for less probable threats. This setting is recommended if you are seeing too many low-risk false positives. 

6. Your preferences are automatically saved.

Customizing the Fuzzy Hashing Rules 

Fuzzy matching uses techniques to detect misspellings, phonetics, nicknames, and “puny” characters when comparing against the names of contacts and employees in your company. The specifics about how it does this are proprietary to protect your data.

If you're receiving too many false positives, you can adjust your settings as follows:

1. Log on to the CyberGraph Dashboard.
2. Click on the Settings menu item.
3. Click on the Message Banners tab.
4. Scroll down to the Rule Customizations section.
5. Configure the settings as follows:

Field / Option	Description
Precision of CyberGraph Message Banner fuzzy name matching	Select one of the following values. The lower the precision, the fewer matching characters or sounds are required to find a fuzzy match: Low Medium. This is the default value. High: This can be useful if you've received false positives. Exact: This disables fuzzy matching.

6. Once a value has been selected, your preferences are automatically saved.

Banner Language Configurations

In the Configuration section, the administrator can choose a language for displaying banners and related content.

1. Log on to the CyberGraph.
2. Click on the Settings menu item. 
3. Click on the Message Banners tab.
4. Navigate to Language below Banner Configurations, click the drop-down menu to select the language for banners.
5. Once you have finished customizing, click the blue Save button at the top to save your changes.
6. A dialog box will appear to confirm the language change. Click Yes, Override the current setting.

Changing the language will set the new language as the default text, overriding any customizations made in the current or previous language.

Changing the Message Banner Wording

By default, Report or Mark Safe and Powered by Mimecast are added to all banners, but you can reword or remove the wording as required: 

1. Log on to the CyberGraph Dashboard.
2. Click on the Settings menu item. 
3. Click on the Message Banners tab.
4. Select the Image Warnings or Text Warnings option, depending on which banner type you use.
5. You can:

• • • Change the text in the Message Banner Mark Safe or Report Text field.
    • Change or delete the text in the Banner Credit Text field.
    • Change the text for the Banner Headline - its Severity Title.
    • There is a 128-character limit for any customized text in this section. 

6. Click on the Save button.

You cannot delete the Report or Mark Safe text entirely via customization, but you can disable User Reporting as part of the CyberGraph Policy definition, in which case the reporting button will not appear.

Changing a Rule's Wording 

1. Log on to the CyberGraph Dashboard.
2. Click on the Settings menu item.
3. Click on the Message Banners tab.
4. Scroll down to the Inline Dynamic Banners section.
5. Click on the drop-down arrow of the rule you'd like to change.
6. Change the text as required. There is a 250-character limit for any customized text in this section. 
7. Click on the Save button.

Changing languages will override previous customizations on the rule's wording

Disabling a Rule

1. Log on to the CyberGraph Dashboard.
2. Click on the Settings menu item.
3. Click on the Message Banners tab.
4. Scroll down to the Inline Dynamic Banners section.
5. Disable the Tick Box next to the rule to be disabled.
6. Once disabled, your preferences are automatically saved.

The Blocklist rules cannot be disabled for security reasons

Trackers 

Adding Competitor Domains  

Add up to 10 competitor domains to track on the Trackers dashboard: 

1. Log on to the CyberGraph Dashboard
2. Click on the Settings menu item
3. Click on the Trackers tab
4. Scroll down to the  Competitor Domains section
5. Enter the domain(s) into the text box, separated by a comma
6. Click on the Add button 

Adding Key Employees  

Add up to 10 employees to track on the Trackers dashboard: 

1. Log on to the CyberGraph Dashboard
2. Click on the Settings menu item
3. Click on the Trackers tab
4. Scroll down to the Key Employees section
5. Enter the domain(s) into the text box, separated by a comma
6. Click on the Add button 

Subject Line Keywords 

Add up to 10 keywords to track on the Trackers dashboard: 

1. Log on to the CyberGraph Dashboard
2. Click on the Settings menu item
3. Click on the Trackers tab
4. Scroll down to the Subject Line Keywords section
5. Enter the keyword(s) into the text box, separated by a comma
6. Click on the Add button 
   

Domain Safelist

Administrators can enter and manage a list of Safelisted domains account-wide for banner suppression, whereas individual users can only do so for themselves. For more information, see the Configuring Domain Safelists page. 

Notifications

Tracker Summary Notifications

CyberGraph can send you a security summary email. This can be for either:

• • • Your specific email address.
    • All administrator addresses associated with your domain. 

The CyberGraph Anti-Tracking Protection Summary report includes a Click here for Details link. This leads to the CyberGraph Dashboard, which is available only to CyberGraph Administrators

To receive the mail:

1. Select the Tick Box on one or both of the following fields:

• • • Daily
    • Weekly

2. Enter the email addresses (up to ten can be added) to receive the emails.

Reported Dangerous Notifications

You can receive an email whenever a user reports a message as dangerous.

1. Specify the required Email Address.
2. Click on the Save button.