Archive Extract Error - Apr 2023

Known Issue

Date Logged	April 4th, 2023
Product(s)	Email Security Cloud Gateway, Policies
Status	Not Fixing

Issue

If a Microsoft Office file is found within an Archive, or a Microsoft Office file contains an Archive wrapping, the unpacking process will occasionally halt in relaxed mode and display an Archive Extract Error message.

This is a known limitation not on the Mimecast Product Team Roadmap to resolve.

Workaround

There is no workaround.

See Also…

• Content Examination Policy