Account Settings - Validate Minimum Retention

This article provides guidance on how to validate the minimum retention settings. If the minimum retention setting on your Mimecast service needs to be added or changed, the value must be validated by a suitable administrator from your organization to ensure that Mimecast stores your organization's data correctly. This value cannot be decreased once set.

What You'll Need

• A Mimecast administrator account with either the Super Administrator, Full Administrator, or Partner Administrator role.

Walkthrough

When the minimum retention is changed on your Mimecast service, an administrator with the Super Administrator, Full Administrator, or Partner Administrator role is prompted to validate the change the next time they log on to the administration console.

If you log in to the administration console as a user that does not have the Super Administrator, Full Administrator, or Partner Administrator role, the following is displayed:

Alternatively, to validate the change manually:

1. Log in to the Mimecast Administration Console as a Super Administrator, Full Administrator, or Partner Administrator.
2. Navigate to Account | Account Settings.
3. Validate the value of the Minimum Retention (Days) field.
4. Click on the Confirm button.

If you log on as an administrator who is not a member of Super Administrator, Full Administrator, or Partner Administrator roles, the Confirm button is not available. Instead, you'll see a field displaying "Yes" or "No," depending on whether the setting has been validated.

If there are any of the following policies, definitions, or tasks that are below the minimum retention value, they must be disabled before enabling the Compliance Protect product:

• Retention Adjustments
• Content Examination policies
• Content Preservation policies and definitions
• Content Metadata policies and definitions
• Managed Folders

If any policies, definitions, tasks, or adjustments are active, the following is displayed to the administrator when asked to confirm:

The number of policies, definitions, and tasks is presented to help guide you in removing or disabling them.

If all policies, definitions, tasks, or retention adjustments that contain a value lower than the minimum retention value are not disabled or removed, the minimum retention will not take effect.

The prompt will continue to show every time login is attempted if the policies or tasks are not removed.

All actions on these prompts are recorded and available within the Administration Console: Audit Logs section.

Next Steps

To validate that this setting is being applied, you can view the Minimum Retention confirmation within the Account Settings. See the Minimum Retention Settings: Technical Concepts page for full details.

See Also...

• Compliance Protect
• Exchange - Recipient Validation