Policies - Configuring Message Actions Policy

This article contains information on configuring Message Actions policies in Mimecast, including steps to manage message delivery, apply security settings, and customize email handling options for specific users or groups. A policy changes the way messages are handled or delivered, including:

1. Determining the delivery method, i.e., sending a message securely via TLS or Secure Messaging.
2. Applying Stationery to messages.
3. Stripping and Linking an attachment.
4. Applying Document Services to an Attachment.

A default policy is created as part of the implementation process, allowing users to utilize these message actions if Mimecast for Outlook or Mimecast for Mac is installed. This policy must only be amended if specifically instructed by Mimecast Support. Any changes to users' capabilities to control their message actions should be managed using Capabilities.

Configuring a Message Actions Policy

To configure a Message Actions policy:

1. Log in to the Mimecast Administration Console.
2. Navigate to Policies | Gateway Policies.
3. Click on Message Actions. A list of policies is displayed.
4. Either select the: 

• • • Policy to be changed.
    • New Policy button to create a policy.

5. Complete the Options section as required:

Field / Option	Description
Policy Narrative	Provide a description of the policy to allow you to easily identify it in the future.
Select Option	Select whether to enable or disable message actions.

6. Complete the Emails From and Emails To sections as required:

Field / Option	Description
Addresses Based On	Specify the email address characteristics the policy is based on. This option is only available in the "Emails From" section: The Return Address: This default setting applies the policy to the SMTP address match, based on the message's envelope or true address (i.e. the address used during SMTP transmission).
Applies From / To	Specify the Sender characteristics the policy is based on. For multiple policies, you should apply them from the most to least specific. The options are: Everyone: Includes all email users (i.e. internal and external). This option is only available in the "Emails From" section. Internal Address: Includes only internal organization addresses. External Address: Includes only external organization addresses. This option is only available in the "Emails From" section. Email Domain: Enables you to specify a domain name to which this policy is applied. The domain name is entered in the Specifically field. Address Groups: This enables you to specify a directory or local group. If this option is selected, click on the Lookup button to select a group from the Profile Group field. Once a group has been selected, you can click on the Show Location field to display the group's path. Address Attributes: This enables you to specify a predefined Attribute. The attribute is selected from the Where Attribute drop-down list. Once the Attribute is specified, an attribute value must be entered in the Is Equal To field. This can only be used if attributes have been configured for user accounts. Individual Email Address: Enables you to specify an SMTP address. The email address is entered in the Specifically field.

7. Complete the Validity section as required:

Field / Option	Description
Enable / Disable	Use this to enable (default) or disable a policy. If a date range has been specified, the policy will automatically be disabled when the end of the configured date range is reached.
Set Policy as Perpetual	If the policy's date range has no end date, this field displays "Always On" meaning that the policy never expires.
Date Range	Use this field to specify a start and/or end date for the policy. If the Eternal option is selected, no date is required.
Policy Override	This overrides the default order in which policies are applied. If there are multiple applicable policies, this policy is applied first unless more specific policies of the same type are configured with an override.
Bi-Directional	If selected, the policy is applied when the policy's recipient is the sender, and the sender is the recipient.
Source IP Ranges (n.n.n.n/x)	Enter any required Source IP Ranges for the policy. These only apply if the source IP address used to transmit the message data falls inside or matches the range(s) configured. IP ranges should be entered in CIDR notation.

8. Click on the Save and Exit button.