This article provides platform differences between CyberGraph 1.0 and 2.0.
Platform Differences:
The focus of the below table is on significant functionality differences, not minor visual differences.
Functionality area |
CyberGraph 1 |
CyberGraph2 |
Comments |
End User Email Reporting: SSO/SAML |
Enabled. |
Simplified “Login-less” replaces “Magic Links” (see later item below); SSO can be configured within CyberGraph Settings. |
See Knowledge Base for SSO Configuration Details HERE.
|
Tracker Identification |
Enabled. |
Re-implemented Tracker with similar features.
|
See Knowledge Base for Tracker Details HERE.
|
Misaddressed Email Protection (MEP) |
Available globally, excluding the US. |
Available globally. |
US customers will receive MEP upon the 2.0 upgrade. See Knowledge Base for MEP Details HERE.
|
Misaddressed Email Protection (MEP) hold |
User-released MEP emails -> future emails to the recipient no longer trigger MEP check. |
Released email still generates a hold until MEP establishes “Strong Communication”. |
It may result in more subsequent and desired holds than v1.
See Knowledge Base for MEP details HERE.
|
Federated Account Administration(FAA) Support |
Limited FAA for all except the US. No AAA support. |
FAA Available globally |
See Knowledge Base for FAA Details HERE.
|
Banner – Rules (Removed) |
Rules removed include:
|
Rules removed include:
|
Rules are not effective and are redundant with Email Security - MX processing. |
Banner - Red Banners (Behavior) |
Reporting by a single user updates all banners in the grid to red for the applicable email. |
Reporting only impacts specific users until Mimecast Security Analysts confirm the status of the email, then will apply to all grid users. |
See the Knowledge Base article for Banner Behavior HERE.
|
Banner – Rules (Behavior) |
“No-Reply” addresses get “You’ve never replied” banner. |
Rule no longer applies to most common “no-reply” addresses. |
See the Knowledge Base article for Banner Rules HERE.
|
Banner – Rule Evaluation |
Rule evaluation is sequenced and grouped - therefore, not all rules are evaluated. |
All Rules evaluated through parallel processing. |
Note: More Rule evaluation may lead to more Rules being displayed within banners. |
Banner – Rule Evaluation |
Rules evaluation based on sender Header or Envelope Address. |
Evaluation based on Header Address. |
Bulk emails that reuse user name with multiple email addresses can repeatedly trigger '1st mail' rules. Rule evaluation using Header address has been shown to reduce these instances. |
Banner – Content (Behavior) |
All applicable Rules are listed within the displayed banner. |
All rules are listed unless a "blocklist " rule applies, in which case only a blocklist will be listed. |
"Blocklist" rules take precedence. |
Banner – End User Reporting |
The user can report an email at any time. |
The user has 90 days to report the email. |
Note: after 90 days, the user will get the error message if attempting to report the message. |
Banner – Reporting Method |
"Magic Link" reporting |
Renamed to "login-less". |
See the Knowledge Base article for End User Experience HERE.
|
Banner – Reporting Setting |
Can disable user email reporting (Dynamic banners only) |
Can disable user email reporting for Dynamic and Text Banners. |
See the Knowledge Base article for Policy Configuration HERE.
|
Banner – Dynamic Behavior |
The Banner is Reassessed each time it is opened, or, after 3 Days. |
Efficiency: Banner Updates Only if Blocklist or Safe Analysis changes. |
Upon subsequent viewing, v2.0 Checks for Changes in the Sender/Recipient Relationship
|
|
Administrator emailed Reports
(Tracker and Dynamic Banner User Reported Messages)
|
Sender:
noreply@cybergraph.mimecast.com
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By Region:
noreply@uk-1.mimecastcybergraph.com
noreply@us-1.mimecastcybergraph.com
noreply@us-4.mimecastcybergraph.com
noreply@eu-2.mimecastcybergraph.com
noreply@za-1.mimecastcybergraph.com
noreply@ca-1.mimecastcybergraph.com noreply@au-1.mimecastcybergraph.com |
In case customers need to update their settings to ensure our emails are not held or marked as dangerous or spam. |
Administration |
N/A | Minor visual and navigational changes. |
|
Administration |
The More Services menu in the Mimecast Administration Console will display "CyberGraph". |
The More Services menu in the Mimecast Administration Console will display "CyberGraph 2.0". | Check to confirm which version ID is configured. |
Administration – Safelist/Triggered Domains |
Safelist/Triggered Domains configuration moved to Settings. |
||
Administration – Account Details |
The Account Information Section included within CyberGraph. |
The Account Information is consolidated within the Email Security - MX Dashboard. |
De-duplication of data. |
Administration – Activity Log |
Activity Logs include CyberGraph access. |
CyberGraph Access is removed from Activity Logs. |
Access logging is consolidated within Audit Logs in Email Security - MX. |
Administration – Configuration Updates |
Outlook – Trusted Sites
SSO configuration is performed by Mimecast Support.
|
Outlook – Trusted Sites Updated
SSO configuration can be performed by an Administrator without Mimecast Support.
|
See the Knowledge Base articles for Trusted Sites and SSO.
|
Data Retention |
Dashboard data – 90 days displayed Social Graph history – indefinite Activity logs – indefinite. |
Dashboard data – unchanged Social Graph history – 1 year + 1 day displayed Activity logs – (same as Social Graph) |
Data retention impacts what data is available to dashboards and whether a very old/rare contact will be reviewed as "new", improving data behaviors. |
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