Case Review - Mailbox Holds Listing - Sep 2024

Service Update

Availability September 6th, 2024
Product(s) Case Review
Who's affected Customers who enable this feature on request.

Overview

Currently, Case Review users must review all case details in the application to find out which mailboxes are currently on legal hold (also known as Mailbox Holds). With this update, users will easily see all mailboxes currently on legal hold across the customer account, along with the names of the cases that put them on hold. Users can also perform different types of searches on this list. 

What's changing

Case Review users will now have access to an aggregated list of all mailboxes on legal hold.

Message Hold.jpg

Recommended actions 

You do not need to take any action.

See Also...

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