Service Update
| Availability | September 6th, 2024 |
| Product(s) | Case Review |
| Who's affected | Customers who enable this feature on request. |
Overview
Currently, Case Review users must review all case details in the application to find out which mailboxes are currently on legal hold (also known as Mailbox Holds). With this update, users will easily see all mailboxes currently on legal hold across the customer account, along with the names of the cases that put them on hold. Users can also perform different types of searches on this list.
What's changing
Case Review users will now have access to an aggregated list of all mailboxes on legal hold.
Recommended actions
You do not need to take any action.
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