Stationery - Reporting

This article describes how to view the detailed reports on Stationery statistics and how to view a breakdown of Stationery performance data and is intended for Administrators.

Introduction

Mimecast provides detailed reports on Stationery statistics e.g., the number of:

• • • Stationery Layouts sent
    • Clicks that were generated through the Stationery Layouts.

Reports for Stationery usage and Click Action activity are useful to gauge the success of a Stationery Layout. This could help you with working out if you need to move or replace Layout components or Stationery Layouts.
Stationery Layouts can also be used for basic surveys and even promotions, with tracking through the Performance Reports or Statistics Reports.

Statistics Report

The Statistics Report allows you to create reports based on who sent or received the emails over periods of time. The reports are customizable, allowing you to generate specific reports based on a set of options.

You can access the Statistics Report by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Stationery | Reports.
3. Select details to report on:

• • • Stationery Routing: Select the email routing based on the Sender or Recipient email addresses or domain names.
    • Date Filters: Filter the date range that the report will cover.
    • Report Controls: 
      • Show Statistics: Use this option to limit the report data to Items Sent, Items Clicked, or Items Sent and Clicked.
      • Component Level: This view segments Sent or Clicked data by Stationery item and then by Stationery component. Alternatively, the report can also be set to display Image Components only.
        This is the most common reporting view for the Stationery Report.

5. Click on Process Report to display the reporting data.
6. You can click on Export Data to export the reporting data.

Performance Report

The Performance Report allows you to view the usage and click activity on the Mimecast Administration Console for specific layouts. The Performance Report also shows detailed information on which email address layout was used and the Click Activity for each recipient.

You can access the Performance Report, by using the following steps:

1. Log in to the Mimecast Administration Console.
2. Navigate to Stationery | Performance.
3. The following fields are displayed:

• • • Stationery: The name of the Stationery Layout.
    • Component: The name of the component in the Stationery Layout.
    • Sent: The number of recipients to which the Stationery Layout was sent.
    • Clicked: The number of clicks on that Stationery component.

4. Select a component in the list to display a breakdown of its details including:
   • FROM and TO addresses
   • Date and time when the component was sent and/or clicked.
5. You can click on Export Data to export the reporting data.