Mimecast for Outlook - Delegate Mailboxes

This article details how to switch from your account in Mimecast for Outlook, to other accounts you have been delegated to manage, and is intended for End Users.

Also see Configuring Delegate Mailbox Access.

During a Continuity Event, delegate mailbox functionality remains unchanged.

You can switch between your own account and other accounts you've been delegated to manage, by using the following steps:

1. Click on your Account Profile. The list of accounts you can access is displayed.
2. Click on the account you wish to access.

Once access to a delegate's mailbox is displayed, the following functionality is available for the delegate's account:

• Inbox and Sent Items folder.
• Archive folders.
• Personal / Moderated On Hold queues.
• Bounced / rejected message lists.
• Managed senders lists.

You're unable to send a message from the delegate account.