Directories - Creating & Editing Users

This article contains information on creating and managing Mimecast user accounts, including steps to add or edit users in the Mimecast Administration Console, and considerations for automatic user creation via outbound email routing.

A Mimecast user is identified by their email address. Before users in your organization can send or receive emails and sign in to Mimecast applications, they will need a user account. A quick and easy way to do this is to add them one at a time in the Administration Console.

If your organization is routing outbound email through the Mimecast Gateway, the first time an email is sent from a new user, that user will be created as a Mimecast user automatically.

What You'll Need

An Administration Console account with edit permissions to Users & Groups | Internal Directories.

Creating a User

To create a user:

1. Log in to the Mimecast Administration Console.
2. Navigate to Users & Groups | Internal Directories.
3. Select the Domain that you would like to add a user to.
4. Click the New Address button.
5. Complete the values on the page based on the user requirements.
6. Click the Save and Exit button.

Editing a User

To edit a user:

1. Log in to the Mimecast Administration Console.
2. Navigate to Users & Groups | Internal Directories.
3. Select the Domain for the user you want to edit.
4. Select the User you want to edit.
5. Complete the values on the page based on the user requirements.
6. Click the Save and Exit button.