Awareness Training - Accessing My Training Library

This article describes how to access the Mimecast Awareness Training videos assigned by your administrator, located in My Training Library, and is intended for End Users and Administrators.

Accessing Your Training Library

As an End User or Administrator, you have two video libraries:

• Company Wide Training: This contains the training modules scheduled for all users by your administrator.
• Targeted Training: This contains the tutorials you've been sent by your administrator as part of a Targeted Training campaign, to review or reinforce concepts covered in scheduled Company Wide Training lessons.

How you access your Training Library depends on whether your configuration allows you to:

• Access them from a message link in a notification, when a new lesson is available, or
• By logging on to Mimecast Awareness Training via My Apps.  For more information about My Apps, see Accessing Mimecast Applications Via MyApps.

Accessing Your Training Library via a Message Link

If your account is not configured to log on directly to the Mimecast Awareness Training from My Apps, you will receive an email notification from your Mimecast Awareness Training Administrator, with the link to click to access and complete the training.

• Clicking the link takes you directly to the module, and starts your training.
• Clicking the link after you've successfully completed the training module takes you to My Training Library.

If your administrator has configured Single Sign-On (SSO), you must sign on using your respective SSO authentication method before gaining access. Once authentication is successful, the link takes you directly to the lesson module and/or library.

Accessing Your Training Library via My Apps

As an End User or Administrator, you can access your libraries by logging onto Mimecast Awareness Training through My Apps, by using the following steps.
See Accessing Mimecast Applications Via MyApps.

1. In My Apps, click on the Awareness Training tile.
2. Navigate to My Training Library, and click on either:

• • Company Wide Training, to list the videos sent to all employees.
  • Targeted Training, to list the videos sent as part of a Targeted Training campaign.

Training Library Sections

Your Training Library has two sections:

• Pending Modules: These are videos you've been requested to complete, but have yet to do so. If you've completed all the required videos/training campaigns, the following icon is displayed:

 

• Previously Viewed Modules: These are videos you've completed. You can replay any video by clicking on its play icon.