Journaling - Journaling Guides

This article provides a list of articles useful for all aspects of journaling.

Journaling Guides

• • • Journaling

Administration Guides

• • • Configuring Microsoft 365 Journaling: This guide details the steps involved in configuring journaling for Microsoft 365 and the steps required to make it work within the Mimecast platform.
    • Configuring Journaling for Google Workspace: This guide details the steps involved in configuring journaling for Google Workspace and the steps required to make it work within the Mimecast platform.
    • Exchange 2016 / 2013 Standard / Premium Journaling: This guide details the steps involved in configuring SMTP Journaling for Exchange 2016/2013 (Standard and Premium) and the steps required to make it work within the Mimecast platform.
    • Migrate from POP3 to SMTP Journaling: This article is intended to provide assistance when migrating from POP3 to SMTP Journaling, whilst ensuring that no emails are lost.
    • Configure Journaling with SMIME: This article applies to customers that utilize Digital Signatures/SMIME for internal emails and would like to have these items archived with the signatures intact.

Troubleshooting Guides

• • • Troubleshooting Journaling: Describes how troubleshooting Journaling processes may fail due to various factors.
    • Journaling: Extraction Failures: Provides an explanation of and resolution of any journaling extraction failures.
    • Journaling: Connection Failures: Provides an explanation of and resolution of any journaling connection failures.
    • Journaling: Credential Failures: Provides an explanation of and resolution of any journaling credential failures.
    • Journaling Errors: Provides an explanation of and resolution of any journaling errors.
    • Journaling POP3SVC Error: Provides an explanation of and resolution of any journaling POP3SVC errors.