Account Settings - Queue Retention Periods

This article contains information on the retention periods for various menu items across different sections, such as Account, Archive, Message Center, Email Delivery, Email Security, Reporting, Services, and Stationery, detailing how long data is retained.

Account Menu 

Menu Item		Retention Period
Audit Logs	-	Unlimited until contracts end.

Archive Menu

Menu Item		Retention Period
Archive Search	-	The value of the "Maximum Retention (Days)" option in your account settings.
Exchange Services	Exchange Task View All | Logs	65 days.
Synchronization Engine Sites	Logs | Site Summary Logs	65 days.
Search Logs	-	Unlimited until contracts end.
View Logs	-	Unlimited until contracts end.

Message Center Menu

Menu Item		Retention Period
Accepted Messages	-	Between 2-6 hours.
Bounced Messages	-	30 days.
Managed Senders	-	Unlimited until contracts end.
	Auto Allow	120 days after your last message was sent to the recipient.
	Trusted Senders	Unlimited until contracts end.
Held Messages	Release Logs	92 days.
Impersonation Protection	-	30 days.
Rejected and Deferred Messages	-	7 days.
Message Delivery	Bulk Queue	Delivery retry for six attempts (or one hour). After 30 attempts (four days), the delivery will fail or soft bounce.
Processing Queue	Bulk Processing Queue
Tracking	-	30 days.

Email Delivery Menu

Large File Send	Audit & Manage	90 days or less based on retention.
	LFS Reports	Unlimited until contracts end.
Secure Messaging	-	30 days.

Email Security Menu 

Attachments	-	Unlimited until contracts end (since January 2009).
	View | Release Log	Unlimited until contracts end (since February 2012).
Attachment Protection	-	30 days.
Attachment Protection	Logs | Attachment Protection Logs	30 days.
	Logs | Attachment Links & Blocks	Unlimited until contracts end.
	Logs | Held Messages	14 days (30 days for customers provisioned before October 2014).
Data Leak Prevention	-	7 days.
URL Protection	-	30 days.
URL Protection	Logs	30 days.

Reporting Menu

Menu Item		Retention Period
CSV Data	Rejections	Unlimited until contracts end (since October 2012).
Overview	-	365 days.
PDF Reports	Download PDF Reports	Unlimited until contracts end (since June 2012).
	Download Account Assessment PDF Reports	Unlimited until contracts end (since July 2016).

Services Menu

Menu Item		Retention Period
SMS Dashboard	SMS Messages per Day	14 days.
	The last 10 Active Messages	14 days.

Stationery Menu

Menu Item		Retention Period
Performance	-	92 days