Reporting & Analytics - Custom Report Definitions

In this article, we provide guidance about the default set of graphs and reports. Additionally, administrators may wish to view their company's email usage through the use of different filters. Custom Report Definitions allow Administrators to specify the following:

  • Report type.
  • Report filters, e.g., domain, email address, or groups.
  • How the data is displayed.
  • Number of results returned.

Reports can also be downloaded in CSV format for review or emailed in PDF format. Custom Report Definitions give you control over how the data is displayed and how report filters are applied. It is easy for Administrators to view the data relevant to email environments by creating customized reports. Reports can be downloaded or viewed from the Mimecast Administration Console, just like other graph types. After analyzing these reports, any necessary changes can be made.

Using Custom Report Definitions

To create a custom report:

  1. Log in to the Mimecast Administration Console.
  2. Click on the Reporting | Overview menu item.
  3. Click on the Custom Report Definitions button. This presents a list of existing definitions.
  4. Click on the New Custom Report button in the task toolbar and complete the various fields.
 Field / Option Description Options
Report Title Provide a display name for your custom report. This name will be listed in the Custom Reports menu. -
Report Description Add additional detail or a description for the report. -
Report Type Select the Report Type from the drop-down options. Depending on the Report Type selected will determine what options are available in the Group Totals By and Filter Results On sections.
  • Email Volume.
  • Email Bandwidth.
  • Rejection.
  • Email Statistics.
Group Totals By Select how you want the data grouped.
  • Domain (Default).
  • Email Address (not available for statistic graphs).
  • Date [Day].
  • * Rejection Type (for Rejection graphs only).
Limit Results to Choose how many results you would like displayed
  • Top 10
  • Top 20
  • Top 30 (Default)
  • Top 40
  • Top 50
  • Show All
Filter Results On This allows you to determine what detail you want included. Whichever option you select will determine what information you can then populate. e.g., if you select Domains you are able to lookup the Internal Domain list. If you choose Group/AD Group, the lookup will direct you to a list of Local Groups and AD Groups. You are then able to select the Group, Domain, or email address you wish to report on.

Currently, we only support profile groups containing email addresses. The Profile Groups containing domains only are not supported.

  • Domain(s).
  • Profile / AD Group(s).
  • Email Address(es).
  • None.
Domain Name Profile Group / AD This field will change based on the filter selected above. To add additional domains/groups/email addresses click on the Add button. Use the delete button to remove the selected domain from the field. Click on the Lookup button to select an Internal Domain, Group or Email Address.
  1. Click on the Save and Exit button.

Any reports that are added are listed in a menu group called Custom Reports on the Reporting Overview page:

customreports.png

Click on the report, and the updated results will be displayed in the right-hand pane. The results are displayed in table format and can be downloaded by clicking on the Download as csv button.

2025-08-29_07-17-42.png

To delete a custom report, click on the definition and select the Remove Definition button.

Reporting Data is available for a year, although scheduled reports can be stored as PDFs for a longer period.

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