Reporting & Analytics - Custom Report Definitions

In this article, we provide guidance about the default set of graphs and reports, as well as how to create and use Custom Report Definitions to view detailed email activity. Administrators can use custom reports to analyze inbound, outbound, and internal email traffic for specific users, domains, or groups within the available reporting timeframe.

Custom Report Definitions allow Administrators to specify the following:

• Report type e.g., Email Volume.

• Report filters, e.g., domain, email address, or groups.

• How the data is displayed.

• Number of results returned.

Reports can also be downloaded in CSV format for review or emailed in PDF format. Custom Report Definitions give you control over how the data is displayed and how report filters are applied. It is easy for Administrators to view the data relevant to email environments by creating customized reports.

Reports can be downloaded or viewed from the Mimecast Administration Console, just like other graph types. After analyzing these reports, any necessary changes can be made.

Using Custom Report Definitions

To create a custom report:

1. Log in to the Mimecast Administration Console.

2. Click on the Reporting | Overview menu item.

3. Click on the Custom Report Definitions button. This presents a list of existing definitions.

4. Click on the New Custom Report button in the task toolbar and complete the various fields.

Field / Option	Description	Options
Report Title	Provide a display name for your custom report. This name will be listed in the Custom Reports menu.	-
Report Description	Add additional detail or a description for the report.	-
Report Type	Select the Report Type from the drop-down options. The selected Report Type determines what options are available in the Group Totals By and Filter Results On sections.	Email Volume. Email Bandwidth. Rejection. Email Statistics.
Group Totals By	Select how you want the data grouped.	Domain (Default). Email Address (not available for statistic graphs). Date [Day]. * Rejection Type (for Rejection graphs only).
Limit Results to	Choose how many results you would like displayed.	Top 10 Top 20 Top 30 (Default) Top 40 Top 50 Show All
Filter Results On	This allows you to determine what detail you want included in the report. The option you select determines what information you can then populate. For example, if you select Domain(s), you can look up entries from the Internal Domain list. If you choose Profile / AD Group(s), the lookup will include Local Groups and AD Groups. If you select Email Address(es), you can create per-user reports. You can then select the Group, Domain, or Email Address you wish to report on. Currently, only Profile Groups that contain email addresses are supported. Profile Groups containing domains only are not supported.	Domain(s). Profile / AD Group(s). Email Address(es). None.
Domain Name Profile Group / AD	This field changes based on the Filter Results On option selected above. Use it to specify the exact domains, groups, or email addresses that the report should include. To add additional entries, click the Add button. Use the delete button to remove any selected entry from the field.	Click the Lookup button to select an Internal Domain, Group, or Email Address.

5. Click on the Save and Exit button.

6. After saving your custom report definition, you can run it from the Reporting | Overview page, adjust the date range to the period you need and download the results as a CSV file for detailed analysis.

Any reports that are added are listed in a menu group called Custom Reports on the Reporting Overview page:

Click on the report, and the updated results will be displayed in the right-hand pane. The results are displayed in table format and can be downloaded by clicking on the Download as csv button.

To delete a custom report, click on the definition and select the Remove Definition button.

Reporting Data is available for a year, although scheduled reports can be stored as PDFs for a longer period. If you need more advanced, highly customized, or long-term reporting e.g., detailed dashboards or analysis beyond the standard timeframe, Mimecast recommends using the SIEM Logging Integration via the Mimecast API to build your own reports from log data.