Mimecast Partner - Quoting DMARC Analyzer

Welcome back to the Mimecast MSP Partner Portal. This article provides instructions on how to quote DMARC in the Mimecast MSP Partner Portal.
To gain the DMARC certification:

  1. Navigate to Menu | University.
  2. Select Post Sales Technical Enablement.
  3. Navigate to the center of the page and Select DMARC Analyzer Learning Plan. 
  4. Click on the card.
  5. Click on enroll on a learning plan.
  6. Click Start Learning Now.

Once certification has been successfully completed, the partner should notify their Channel
Account Manager (CAM) to confirm that the products are added to their portal view.

The DMARC products will not automatically appear once the certification is completed.

To start a DMARC quote:

  1. Go to the Portal Home page.
  2. Click on Place Order from the Prospects and Orders widget.
  3. Click on Create Prospect and the Create Prospects page will be displayed.
  4. Complete the Prospect form.
 Field / Option Description

Company name

Enter Company Name.

Domain

Enter the company Domain Name.
Click the Verify buttonScreenshot 2022-08-16 at 13.38.24.pngafter entering the domain name.

 

If the domain is not verified, the MSP will not see the drop-down for the bundles.

Website

Enter the website ( www is not required).

Sector

Select the Company Sector.

Implementation lead

Select the Implementation lead from the dropdown list. The Implementation lead is the person the Mimecast team will reach out to complete the account setup.
This individual is who Mimecast will be sending the technical information to at the partner.

Secondary Implementation contact

Select the Secondary Implementation lead from the dropdown list.
This is an optional selection and not required.

Country

Select the country.

State

Select the state.

Address Line 1

Enter the Company address.

Address Line 2

Enter an alternate Company address.This is optional and not required.

City

Enter the city where the company is based.

Zip Code

Enter the Zip Code.

Total number off seats

Enter the number of seats. The number of seats will define the Tier a customer will be quoted.

  1. Select the necessary Foundation Services.
    As foundation services are selected, add-ons are displayed:

dmarc.png

  1. Click on Zone 3 Services.
  2. Select the Support tab.
  3. Select DMARC Analyzer - Implementation.
  4. Click on the Add button.

When DMARC is added. A notification will appear in the Preview Quote section to notify the MSP that DMARC Analyzer – Implementation is required.
DMARC Analyzer – Implementation is necessary to implement the order.

quote.png

  1. If the order is complete, Select Review order. The order form will be displayed.
  2. To make any changes, select Edit at the bottom of the screen.
  3. Add the Order Number or check the Order Number Not Required check box.
  4. Authorization to proceed is granted by checking the Master Service Provider Agreement checkbox and the Terms and Agreement duly authorization checkbox:

Screenshot 2022-08-16 at 16.41.46.png

  1. Click on Submit Order to proceed.
  2. The Request For Information (RFI) page will be displayed.
  3. Complete the RFI form.
  4. Once the MSP has submitted an order, two automated emails are issued:
    • The first email is sent to the MSP submitting the order and holds a copy of the order addendum. A copy of the addendum is also stored in the Attachments area of the Customer Details page.
    • The second email is sent to the customer's Implementation Lead and has a link to the online Request for Information form. The customer record can be accessed immediately from the In Progress menu item.
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