Message Tracking - Customizing Message Views

This article contains information on filtering and customizing search results in Mimecast Message Tracking, including applying filters by status, route, or attachments, customizing displayed columns, and narrowing results using date filters.

Message Tracking (found under the Message Center top-level menu) in the Mimecast Administration Console allows administrators to apply filters and customize the messages displayed.

You can filter your search results by:

• The message status information (delivered, bounced, etc.).
• The message route (inbound, outbound, etc.).
• Whether the message has an attachment or not.

The filters available differ according to the data displayed in the dialog. To filter your search:

1. Click on the Filters drop-down menu.
2. Select the required filters.
3. Optionally, click on the Select All link to select all filters.
4. Click on the Apply button, and the results will display.

Selecting a combination of Filter by Status - Rejected and any Filter by Route options will not return any results.

Customizing the View

You can customize the view of the search results page to display only the message details that are most relevant without having to search again. To do so:

1. Click on the Settings icon.
2. Select the Columns you want to view.
3. Click on the Apply button.
4. Additionally, you can change the number of accepted messages shown per page. Click the down arrow of the Show tab and make your selection.

Applying Date Filters

To narrow your search to a specific time period:

1. Click on the Date Range drop-down menu.
2. Select the required option, ranging from the past 24 hours to the past 30 days.
3. To optionally select a customized date range:

• • • Click on the Custom range item.
    • Make your selections from the date selection displayed.
    • Click the Done button, and your updated results will then display.

See Also...

• • • Message Center: Managing Message Details
    • Message Center: Exporting Messages