Roles - Administrator Role Permissions

Updated July 15, 2025 08:21

This article contains information on default administrator roles in your Mimecast account, their permissions, and how they provide access to Mimecast Administration Console menu options.

This page should be read in conjunction with the Understanding Administrator Roles page.

Your Mimecast Account contains a set of default roles. These have default permissions that provide access to the Administration Console menu options.

Account Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Dashboard	Read	✓	✓	✓	✓	✓	✓	✓	X	X
	Edit	✓	✓	✓	✓	✓	✓	✓	X	X
	Service Monitor	✓	✓	✓	✓	X	X	X	X	X
Settings	Read	✓	✓	✓	✓	✓	✓	X	X	X
Settings	Edit	✓	✓	✓	✓	X	X	X	X	X
Logs	Read	✓	✓	✓	✓	✓	✓	X	X	X

Gateway Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Policies	Read	✓	✓	✓	✓	✓	✓	X	X	X
Policies	Edit	✓	✓	✓	✓	X	✓	X	X	X
Managed Senders	Read	✓	✓	✓	✓	✓	✓	X	X	X
Managed Senders	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Gateway Outbound	Read	✓	✓	✓	✓	✓	✓	X	X	X
Accepted Email	Read	✓	✓	✓	✓	✓	✓	X	X	X
Accepted Email	Content View	X	✓	✓	X	X	X	X	X	X
Tracking	Read	✓	✓	✓	✓	✓	✓	X	X	X

Services Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Continuity	Read	✓	✓	✓	✓	✓	✓	X	X	X
Continuity	Edit	✓	✓	✓	✓	X	✓	X	X	X
Applications	Read	✓	✓	✓	✓	✓	✓	X	X	X
Applications	Edit	✓	✓	✓	✓	X	✓	X	X	X
Directory Sync	Read	✓	✓	✓	✓	✓	✓	X	X	X
Directory Sync	Edit	✓	✓	✓	✓	X	✓	X	X	X
Journaling	Read	✓	✓	✓	✓	✓	✓	X	X	X
Journaling	Edit	✓	✓	✓	✓	X	✓	X	X	X
Exchange Services	Read	✓	✓	✓	✓	X	X	X	X	X
Sync Engine Sites	Read	✓	✓	✓	✓	X	X	X	X	✓
	Edit	✓	✓	✓	✓	X	X	X	X	✓
	Sync	X	✓	✓	X	X	X	X	X	✓
Exchange Tasks	Read	✓	✓	✓	✓	X	X	X	X	X
Exchange Tasks	Edit	✓	✓	✓	✓	X	X	X	X	X
Schedules	Read	✓	✓	✓	✓	X	X	X	X	X
Schedules	Edit	✓	✓	✓	✓	X	X	X	X	X
Folder Sync	Read	✓	✓	✓	✓	X	X	X	X	X
Folder Sync	Edit	✓	✓	✓	✓	X	X	X	X	X
User Retention	Read	✓	✓	✓	✓	X	X	X	X	X
User Retention	Edit	✓	✓	✓	✓	X	X	X	X	X
Cal Sync	Read	✓	✓	✓	✓	X	X	X	X	X
Cal Sync	Edit	✓	✓	✓	✓	X	X	X	X	X
Stubbing	Read	✓	✓	✓	✓	X	X	X	X	X
Stubbing	Edit	✓	✓	✓	✓	X	X	X	X	X
Registered Applications	Read	✓	✓	✓	✓	✓	✓	X	X	X
File Archive	Read	✓	✓	✓	✓	X	X	X	X	X
	Edit	✓	✓	✓	✓	X	X	X	X	X
	Manage (With Content View)	X	✓	✓	X	X	X	X	X	X
	Manage (Without Content View)	✓	X	X	X	X	X	X	X	X
IM Archive	Read	✓	✓	✓	✓	X	X	X	X	X
	Edit	✓	✓	✓	✓	X	X	X	X	X
	Manage (With Content View)	X	✓	✓	X	X	X	X	X	X
	Manage (Without Content View);	✓	X	X	X	X	X	X	X	X
Large File Send	Read	✓	✓	✓	✓	X	✓	✓	X	X
Large File Send	Edit	✓	✓	✓	✓	X	✓	✓	X	X
URL Protection	Read	✓	✓	✓	✓	X	X	X	X	X
URL Protection	Edit	✓	✓	✓	✓	X	X	X	X	X
Attachment Protection	Read	✓	✓	✓	✓	X	X	X	X	X
Attachment Protection	Edit	✓	✓	✓	✓	X	X	X	X	X
SMS Dashboard	Read	✓	✓	✓	✓	X	X	X	X	X
SMS Dashboard	SMS Content View	X	✓	✓	X	X	X	X	X	X
Server Connections	Read	✓	✓	✓	✓	X	X	X	X	X
Server Connections	Edit	✓	✓	✓	✓	X	X	X	X	X
Exchange Sync & Recover	Read	✓	✓	✓	✓	X	X	✓	X	X
	Edit	✓	✓	✓	✓	X	X	✓	X	X
	Sync Content View	X	✓	✓	X	X	X	X	X	X
	Export & Recover	X	✓	✓	X	X	X	X	X	X
Threat Remediation	Read	✓	✓	✓	✓	X	X	X	X	X
Threat Remediation	Edit	X	✓	✓	✓	X	X	X	X	X
API Applications	Read	✓	✓	✓	✓	X	X	X	X	X
API Applications	Edit	✓	✓	✓	✓	X	X	X	X	X

Archive Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Search	Read	✓	✓	✓	✓	X	✓	✓	X	X
Search	Search Content View	X	✓	✓	X	X	X	✓	X	X
Saved Searches	Read	✓	✓	✓	✓	X	✓	✓	X	X
	Edit	✓	✓	✓	✓	X	✓	✓	X	X
	Search Export	X	✓	✓	X	X	X	✓	X	X
Exports & Updates	Read	✓	✓	✓	✓	X	X	✓	X	X
Exports & Updates	Edit	✓	✓	✓	✓	X	X	✓	X	X
Search Logs	Read	✓	✓	✓	✓	✓	✓	✓	X	X
View Logs	Read	✓	✓	✓	✓	✓	✓	✓	X	X
Cases	Read	✓	✓	✓	✓	X	X	✓	✓	X
	Edit	✓	✓	✓	✓	X	X	✓	X	X
	Case Export	X	✓	✓	X	X	X	✓	X	X
	Manage Case Reviews	X	✓	✓	X	X	X	✓	X	X
	Case Reviewer	X	✓	✓	X	X	X	✓	✓	X
Holds	Read	✓	✓	✓	✓	X	X	✓	X	X
Holds	Edit	✓	✓	✓	✓	X	X	✓	X	X
Retention	Read	✓	✓	✓	✓	X	✓	✓	X	X
Retention	Manage Retention Adjustments	✓	✓	✓	X	X	X	✓	X	X
Smart Tags	Read	✓	✓	✓	✓	X	✓	X	X	X
	Manage with Default Content View	X	✓	✓	X	X	X	X	X	X
	Manage without Default Content View	✓	X	X	X	X	X	X	X	X
Storage Segments	Read	✓	✓	✓	✓	X	X	X	X	X
Supervision	Read	✓	✓	✓	✓	X	X	✓	✓	X
	Write	✓	✓	✓	✓	X	X	✓	X	X
	Supervision Reviewer	X	✓	✓	X	X	X	✓	✓	X

Directories Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Internal	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Edit	✓	✓	✓	✓	X	✓	X	X	X
	Register New Domain	✓	✓	✓	✓	X	X	X	X	X
	Create Alternate Address	✓	✓	✓	X	X	X	X	X	X
	Reset Protected Password	X	✓	✓	X	X	X	X	X	X
	Purge Address	✓	✓	✓	✓	X	X	X	X	X
	Remove Address from Purge List	✓	✓	✓	✓	X	X	X	X	X
	Password Reset	✓	✓	✓	✓	X	✓	X	X	X
External	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Edit	✓	✓	✓	✓	X	✓	X	X	X
	Password Reset	✓	✓	✓	✓	X	✓	X	X	X
Attributes	Read	✓	✓	✓	✓	✓	✓	X	X	X
Attributes	Write	✓	✓	✓	✓	X	✓	X	X	X
Import	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Edit	✓	✓	✓	✓	X	✓	X	X	X
	Password Reset	✓	✓	✓	✓	X	✓	X	X	X
Groups	Read	✓	✓	✓	✓	✓	✓	X	X	X
Groups	Edit	✓	✓	✓	✓	X	✓	X	X	X
AD Groups	Read	✓	✓	✓	✓	✓	✓	X	X	X

Stationery Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Layouts	Read	✓	✓	✓	✓	✓	✓	X	X	X
Layouts	Edit	✓	✓	✓	✓	X	✓	X	X	X
Templates	Read	✓	✓	✓	✓		✓	X	X	X
Templates	Edit	✓	✓	✓	✓	X	✓	X	X	X
Images	Read	✓	✓	✓	✓	✓	✓	X	X	X
Images	Edit	✓	✓	✓	✓	X	✓	X	X	X
Actions	Read	✓	✓	✓	✓	✓	✓	X	X	X
Actions	Edit	✓	✓	✓	✓	X	✓	X	X	X
Micro Sites	Read	✓	✓	✓	✓	✓	✓	X	X	X
Micro Sites	Edit	✓	✓	✓	✓	X	✓	X	X	X
Broadcasts	Read	✓	✓	✓	✓	✓	✓	X	X	X
Broadcasts	Write	✓	✓	✓	✓	X	✓	X	X	X
Reports	Read	✓	✓	✓	✓	✓	✓	X	X	X
Performance	Read	✓	✓	✓	✓	✓	X	X	X	X
Branding	Read	✓	✓	✓	✓	✓	✓	X	X	X
Branding	Edit	✓	✓	✓	✓	✓	✓	X	X	X

Monitoring Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Attachments	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Edit	✓	✓	✓	✓	✓	✓	X	X	X
	Attachment Content View	✓	✓	✓	✓	X	✓	X	X	X
Monitoring Rejections	Read	✓	✓	✓	✓	✓	✓	X	X	X
Monitoring Connections	Read	✓	✓	✓	✓	✓	✓	X	X	X
Bounces	Read	✓	✓	✓	✓	✓	✓	X	X	X
Delivery	Read	✓	✓	✓	✓	✓	✓	X	X	X
Delivery	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Processing	Read	✓	✓	✓	✓	✓	✓	X	X	X
Processing	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Held	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Write	✓	✓	✓	✓	✓	✓	X	X	X
	Queue Content View	✓	✓	✓	✓	X	✓	X	X	X
Held Summary	Read	✓	✓	✓	✓	✓	✓	X	X	X
System	Read	✓	✓	✓	✓	✓	✓	X	X	X
System	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Broadcast	Read	✓	✓	✓	✓	✓	✓	X	X	X
URL Protection	Read	✓	✓	✓	✓	✓	✓	X	X	X
URL Protection	Edit	✓	✓	✓	✓		✓	X	X	X
Bulk Delivery	Read	✓	✓	✓	✓	✓	✓	X	X	X
Bulk Delivery	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Bulk Processing	Read	✓	✓	✓	✓	✓	✓	X	X	X
Bulk Processing	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Attachment Protection	Read	✓	✓	✓	✓	✓	✓	X	X	X
Attachment Protection	Edit	✓	✓	✓	✓	X	✓	X	X	X
Impersonation Protect Logs	Read	✓	✓	✓	✓	✓	✓	X	X	X
Impersonation Protect Logs	Edit	✓	✓	✓	✓	✓	✓	X	X	X
DLP Logs	Read	✓	✓	✓	✓	✓	✓	X	X	X
DLP Logs	Edit	✓	✓	✓	✓	✓	✓	X	X	X
Secure Messaging Logs	Read	✓	✓	✓	✓	✓	✓	X	X	X

Reports Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Detailed Activity	Read	✓	✓	✓	✓	✓	✓	X	X	X
Overview	Read	✓	✓	✓	✓	✓	✓	X	X	X
Overview	Edit	✓	✓	✓	✓	✓	✓	X	X	X
PDF Reports	Read	✓	✓	✓	✓	✓	✓	X	X	X
PDF Reports	Edit	✓	✓	✓	✓	✓	✓	X	X	X
CSV Data	Read	✓	✓	✓	✓	✓	✓	X	X	X
	Edit	✓	✓	✓	✓	✓	✓	X	X	X

Web Security Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Activity Report	Read	✓	✓	✓	✓	X	X	X	X	X
Activity Report	Edit	✓	✓	✓	✓	X	X	X	X	X
Certificate & DNS Setup	Read	✓	✓	✓	✓	X	X	X	X	X
Certificate & DNS Setup	Edit	✓	✓	✓	✓	X	X	X	X	X
Dashboard	Read	✓	✓	✓	✓	X	X	X	X	X
Dashboard	Edit	✓	✓	✓	✓	X	X	X	X	X
Exceptions	Read	✓	✓	✓	✓	X	X	X	X	X
Exceptions	Edit	✓	✓	✓	✓	X	X	X	X	X
Locations	Read	✓	✓	✓	✓	X	X	X	X	X
Locations	Write	✓	✓	✓	✓	X	X	X	X	X
Policies	Read	✓	✓	✓	✓	X	X	X	X	X
Policies	Edit	✓	✓	✓	✓	X	X	X	X	X
Security Agent Settings	Read	✓	✓	✓	✓	X	X	X	X	X
Security Agent Settings	Edit	✓	✓	✓	✓	X	X	X	X	X
Protected Devices	Read	✓	✓	✓	✓	X	X	X	X	X
Protected Devices	Edit	✓	✓	✓	✓	X	X	X	X	X
Security Report	Read	✓	✓	✓	✓	X	X	X	X	X
Security Report	Edit	✓	✓	✓	✓	X	X	X	X	X
Domain & URL Category Lookup	Read	✓	✓	✓	✓	X	X	X	X	X
Domain & URL Category Lookup	Edit	✓	✓	✓	✓	X	X	X	X	X

Awareness Training Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Awareness Training Dashboard	Read	✓	✓	✓	✓	X	X	X	X	X
	Edit	✓	✓	✓	✓	X	X	X	X	X
	Phishing Content View	✓	✓	✓	✓	X	X	X	X	X

Browser Isolation Menu

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
Browser Isolation	Read	✓	X	X	X	X	X	X	X	X
Browser Isolation	Edit	X	X	X	X	X	X	X	X	X

CyberGraph

Permissions / Role		Partner Admin	Super Admin	Full Admin	Basic Admin	Help Desk Admin	Gateway Admin	Discovery Officer	Reviewer	Sync Engine Admin
CyberGraph Dashboard
CyberGraph Dashboard	Edit	✓	✓	✓	✓	X	X	X	X	X

Related to

Comments

2 comments

Gerrard Lutterodt
April 03, 2025 15:48

Is the information on this page still update to date? Seems that some of the categories may not be relevant still like ‘Brower Isolation Menu’

0
Admin - KP
April 15, 2025 07:09

Hi Gerrard, thank you for your feedback.
I have verified that all of the information on this page is accurate.

0

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