Supervision - Adding or Removing Message Labels

This guide describes how to add and remove labels to or from messages in the Supervision application. You can add them to a message to add further context, information, categorization, or identification during a review. For example to enable:

• Another reviewer or outside counsel to review them.
• You to follow up on a message later.

Adding / Removing Labels to / from a Message

To add labels to a message:

1. Select the Message.
2. Click on the Label icon in the message's toolbar.

Any labels that are already associated with the message are highlighted.

3. Click on the Labels to be added.
4. Click on the Apply button.

To remove a label from a message:

1. Select the Message.
2. Click on the X to the right of the required label.

Adding/Removing Labels to/from Multiple Messages

To add/remove labels to/from multiple messages:

1. Click the Tick Boxes to the left of the messages that you want to label.
2. Click on the Label icon in the message's toolbar.

Any labels that are already associated with the message are highlighted.

3. Click on the Labels to be added or removed.
4. Click on the Apply button.

Identifying Labeled Messages

Visual indicators help you identify whether a message has been labeled:

• The label associated with a message is displayed below the message's header. If a message is associated with multiple labels, these are displayed alongside each other.
• An icon is displayed in the message list. This doesn't show what labels are associated with a message, just that it is associated with at least one label. To identify the labels, display the message.

See Also...

• Supervision: Keyboard Shortcuts
• Supervision: Reviewing Messages
• Supervision: Displaying a Message's Lexicon / Escalation Details