Mimecast Administration - Introduction

This article contains information on using the Mimecast Administration Console to manage user accounts, configure policies, review logs, and troubleshoot email delivery, with access determined by user roles and permissions.

The Mimecast Administration Console is a Mimecast platform that allows administrators to configure and monitor their Mimecast accounts. The tasks they can perform include:

• • • Managing user accounts and role-based permissions.

    • Creating or amending policies.

    • Reviewing the logs to track user activity (e.g., to see who has amended a policy, logged onto Mimecast, or performed an archive search).

    • Troubleshooting email delivery to determine why an email has been delayed or failed delivery.

Your Mimecast subscription, together with a user's administrator role, determines what tasks you can perform. When your Mimecast account is created, various default administrator accounts are created with it. Each account has different permissions, controlled by roles. These roles control the menus and options a user account has access to, allowing granular control of permissions and enhanced security. You can change these roles and the permissions each user has at any time.

Using the Mimecast Administration Console

During the Mimecast implementation process, administrator accounts are created. Each account is assigned to a specific role, which provides access to various menus and options. Using roles, administrators can have different permissions and access to varying tasks. This allows granular control of permissions and enhanced security. See the Understanding Administrator Roles page for further details.

To access the Mimecast Administration Console, the administrator must log in. Once logged in, the dashboard is displayed. This displays views of queue levels, email traffic flow, service notifications, and product news all in one central location. See the Administration Console: Logging On page for further details.

For security reasons, administrators are automatically logged off after a period of inactivity. Any interaction with an expired session requires them to log back in to continue.

See Also...

• • • Managing Administrator Roles