Directory Synchronization - Email Encryption Guide

This article details how to configure Directory Synchronization with secure SSL-based encryption methods, including TLS, LDAPS, and POP3, to enhance security for email delivery, directory sync, and journaling. 

We can connect or synchronize with your infrastructure utilizing secure SSL-based encryption methods. Using encryption increases the security of your traffic and requires a valid SSL certificate to be installed. Encryption can be applied to email delivery (TLS), Directory Sync (LDAPS), and Journaling (POP3S).

Mimecast supports connections using TLS 1.2 and 1.3 for AES-256, MD5, and AnonDHETLS 1.0 and 1.1 support ceased on 31 October 2020 (SMTP) and 31 December 2020 (API).

Configuring Certificates

To implement certificates in your environment, you will need to install and configure the certificate on the relevant server, i.e. the directory server for LDAPS and your mail server for TLS and POP3S. A valid SSL certificate (public or, in certain instances, a self-signed certificate) is required.
See Secure Socket Layers (SSL) Certificates.

Obtaining / Installing Exchange Certificates

The first step in obtaining an SSL certificate is to generate a certificate signing request (CSR). The method used is determined by the Microsoft Exchange Server version. For a public certificate, the request should then be submitted to one of the supported Certificate Authorities. Once the certificate has been issued by the Certificate Authority, import the certificate into the relevant server. After installing the certificate, you must enable it with the relevant service.

Transport Layer Security (TLS)

TLS provides an encrypted end-to-end tunnel for the secure transmission of emails. TLS can be configured on Mimecast using policies and can be enabled based on the sender, recipient, and content of the email.

Emails can be securely transmitted using TLS. By default, we use Opportunistic TLS, however, you may prefer to Enforce TLS for specific senders or recipients. To utilize TLS, the following requirements must be met: 

  • A certificate must be installed and properly configured on your mail server.
  • At least one Secure Receipt and Secure Delivery policy must be in place.
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