Mimecast Mobile - Managed Senders

This article contains information on using the Managed Senders functionality in Mimecast Mobile to control email addresses and domains, including viewing, adding, and amending blocked, permitted, and trusted senders.

This allows you to:

• Control your mailbox.
• You don't need to contact an administrator to block / allow specific email addresses or domains.

The Managed Senders functionality only applies to the currently selected mailbox.

Overview

Your Managed Senders list contains the following entries:

• Blocked: Individuals or domains that have been prevented from sending you email.
• Permitted: Individuals or domains that bypass spam checks performed on incoming email.
• Auto Permitted: Individuals or domains that bypass spam checks performed on incoming email as a result of an Auto Allow policy.
• Trusted: Individuals that have been added to your list of trusted users. This is only available to accounts with Targeted Threat Protection - Attachment Protect enabled with the dynamic configuration delivery method set in an Attachment Protection definition. See TTP Attachment Protect - How It Works.

Permitted senders are legitimate external senders, that you wish to accept emails from. When you send an email to an external recipient, they are automatically added to the Auto Allow database. If this external recipient then sends you a message, all spam checks are bypassed. This is useful to prevent legitimate messages from being placed on hold incorrectly.

Viewing Your Managed Senders

To view your Managed Senders:

1. Select Managed Senders in the main menu.
2. Filter the list by selecting a value from one or both of the following drop downs:

• • Sender Type:

Sender Type	Description
All	Displays all email addresses and domains.
Senders	Displays only email addresses.
Domain	Displays only domains.

• • Blocked / Permitted:

Blocked / Permitted	Description
Blocked	Displays all blocked email addresses and domains.
Permitted	Displays all permitted email addresses and domains.
Auto Permitted	Displays all email addresses and domains permitted by Configuring Auto Allow Policies.
Managed	Displays all email addresses and domains added to your trusted list.

3. Filtering can be accessed via the filtering icon to further refine the results.

Adding Managed Senders

To add a Managed Sender:

1. Select Managed Senders in the main menu.
2. Using the second drop down, select either:

• • Blocked to block a sender.
  • Permitted to permit a sender.
  • Trusted to add a trusted sender.

3. Select the + icon.
4. Enter the email addresses and / or domains in the text box.

• • When adding a domain, the @ symbol is not required (e.g. to block @domain.com use domain.com).
  • Multiple addresses / domains can be added separated by a space (e.g [e-mail] domain).

  • Adding multiple addresses / domains is only available in the blocked or permitted senders lists.

5. Select Add from the top right-hand corner.

Amending Managed Senders

There may be occasions when you need to permit an incorrectly blocked sender, or block an incorrectly permitted sender. To do this:

1. Follow the instruction in the Viewing Your Managed Senders section above to find the sender you want to amend.
2. Swipe left on the sender.
3. Select either:

• • Blocked to permit the sender.
  • Permitted to block the sender.
  • Auto Permitted to block the sender.
  • Trust to trust the sender.

See Also...

• Mimecast Mobile - Overview