Connect Application - Bypassing Anti-Spoofing

Customers currently using the Connect Application are advised to complete their onboarding setup as soon as possible, as the Connect Application is scheduled to be discontinued on the 31st of January, 2024.

This article describes how users of the Connect Application can add exceptions to our default anti-spoofing policies for external services that send messages to internal users (e.g., Netsuite, SalesForce).

By default, we block inbound mail from external sources that spoof your domain names via our Anti-Spoofing policies. These policies are automatically created when you register a domain. If you use external services to send emails to your internal users, add these services as exceptions to your Anti-Spoofing policy. If you have completed the Gateway | Modify Your MX Record task, you can check the rejections section in the Administration Console for items with "Anti-Spoofing."

If you add a hostname, ensure it's the specific hostname the messages are sent from (e.g., "mail-webservice-01.domain.com").

Adding Trusted Services

To add a trusted service:

1. Click on the Optional | Bypass Anti-Spoofing menu item.
2. Click on the Start button. Any existing trusted services are displayed.
3. To add a single service:

• • • Click on the Add a Service button.
    • Enter the IP Address, CIDR, or Hostname in the displayed field.
    • Click on the Add button.

4. To add multiple services:

• • • Click on the Down Arrow to the right of the Add a Service button.
    • Click on the Add Multiple Services menu item. The "Enter The Services" tab of the Add Trusted Services dialog is displayed.
      
      
    • Enter the IP Addresses, CIDRs, or Hostnames with each on a separate line. Up to 50 entries can be added at any one time. If you have more than 50, just repeat the process in batches of 50 or less.
    • Click on the Continue button. The "Confirm The Services" tab of the Add Trusted Services dialog is displayed.
    • Optionally click the Remove link to the right of a service if it has been included in error.
    • To confirm the services, click on the Add button.

5. Click on the Finish button. aaa

Removing a Trusted Service

To remove a trusted service:

1. Click on the Optional | Bypass Anti-Spoofing menu item.
2. Click on the Start button. Any existing trusted services are displayed.
3. Click on the Remove link to the right of the trusted service to be removed.
   
   
4. Click on the Finish button.

See Also...

• • • Connect Application: The Steps
    • Connect Application Guides