This article contains information on managing secure messages in Mimecast Mobile, including opening messages, viewing recipient actions, checking if a message was read, extending expiry dates, and recalling messages.
Overview
The tasks you can perform for Secure Messages include:
- View what the recipient can do with the message.
- View if the recipient has read the message.
- Extending a message's expiry date.
- Recalling a message
Opening a Secure Message
You can open a secure message, by using the following steps:
- Open the Mimecast Mobile application.
- Tap on your Sent Items folder.
- Tap on the Secure Message you want to manage.
- Tap on more in the Secure Message section.
Viewing Recipient Actions
You can see what actions (e.g. reply, print) the recipient can perform on the message, by using the following steps. These actions are controlled by the definition used when you sent them the secure message:
- Open the message (see above).
- Tap on the Recipient's Name.
- A popup is displayed above their name that lists the actions they can perform.
Viewing if the Recipient has Read the Message
You can see if the recipient has opened the message from the middle section of an open sent message.
Extending a Secure Message's Expiry Date
If a secure message has been given an expiry date, it is displayed to the right of the recipient's name (see above). If that date hasn't been reached, you can extend it, by using the following steps:
- Open the message (see above).
- Tap on the Extend Expiry button.
- Tap to select a new expiry Date and Time.
- Tap on the Extend button. The new expiry date and time is set.
Recalling a Secure Message
Provided the recipient hasn't open a message, you can recall it, by using the followings steps:
- Open the message (see above).
- Tap on the Recall Message button.
- Tab on the Recall button in the confirmation dialog.
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