Mimecast Partner - Delegating Access

This article contains information on managing Mimecast administrator roles, including delegating access via the Mimecast Portal for Single Sign-On access to the Mimecast Administration Console and Cloud Integrated accounts.

The Mimecast administrator roles are a collection of permissions that control access to the Administration Console and Cloud Integrated functionality.

Roles - Partner Portal and Administration Console

For SSO access to a customer's Administration Console, MSPs will need to be a Partner Administrator on the account in the Administration console and the Partner portal.

MSPs can do so via the MSP Portal or by specifying a Partner Administrator email when completing the RFI Form for new accounts

Delegating Access in the MSP Portal

Only users with the Administrator role in the portal have access to this functionality.

To delegate access to an external (partner) administrator via the MSP Portal.

1. Log on to the Partner Portal.
2. Click on the Account Icon .
3. Select User Maintenance.
4. Select the required User.
5. Click on the Manage Partner Administrator icon. A list of all your customer accounts to add/remove this user from is displayed.

MSPs can only delegate access on Customer Accounts where they have the (External) Partner Administrator role. Follow the steps above to complete this one-time setup.

1. Select / deselect the check boxes to Add / Remove the user from the relevant accounts.
2. Click on the Update button .

Roles - Partner Portal and Cloud Integrated

For SSO access to a customer's Cloud Integrated account, MSPs will need to be a Partner Administrator on the account in Cloud Integrated and the Partner portal.

MSPs can do so via the MSP Portal or by specifying a Partner Administrator email when completing the RFI Form for new accounts

Delegating Access in the MSP Portal

Only users with the Administrator role in the portal have access to this functionality.

To delegate access to an external (partner) administrator via the MSP Portal.

1. Log on to the Partner Portal.
2. Click on the Account Icon .
3. Select User Maintenance.
4. Select the required User.
5. Click on the Partner Express Administrator icon. A list of all your customer accounts to add/remove this user from is displayed.

MSPs can only delegate access on Customer Accounts where they have the Partner Administrator role. Follow the steps above to complete this one-time setup.

6. Select / deselect the check boxes to Add / Remove the user from the relevant accounts.
7. Click on the Update button .

See Also...

• Mimecast Partner - Managed Service Provider Portal
• Email Security Cloud Gateway - Understanding Administrator Roles
• Email Security Cloud Integrated - Managing Administrators (Admin Management)