Customers currently using the Connect Application are advised to complete their onboarding setup as soon as possible, as the Connect Application is scheduled to be discontinued on the 31st of January, 2024.
This article contains information on using the Connect Application to set up your Mimecast account, including configuration steps, default policies, and guidelines for a secure and organized setup process for new clients.
Applies To
This article applies to new clients connecting with Mimecast using the Connect Application. If you are not using the Connect Application, see the Connect Process Steps page.
Overview
The Connect Application is your first step towards taking full control of your email environment with the Mimecast Services. It leads you through the steps you'll need to perform to set up your Mimecast account while explaining what is happening. It also links to knowledge base articles and other relevant information to help you.
The steps you need to perform do not require any specialist software or services. The application just utilizes the native functionality of your mail server and the local directory services.
The application is aimed at new Mimecast customers and ensures that:
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- All the configuration changes required to set up your Mimecast account are successfully completed.
- A reputation database is created, allowing a smooth transition to Mimecast.
- All configuration changes are made in an organized and secure manner.
- A set of default policies is created to:
- Block dangerous file types.
- Block or hold encrypted ZIP files or email components.
- Detect spam.
- Detect anti-spoofing
- Permit / block senders.
- Permit certain forwarders.
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Mimecast Support will not have access to make changes to your infrastructure. Guidelines and documentation are provided at each step in the process to assist you in making the required configuration changes.
Once all the steps are complete, you are able to make use of other Mimecast services. For example:
The connect application is not aware of configurations made directly inside the Administration Console. All initial configuration must be made via the application, unless the default policies need altering.
What You'll Need
We'll provide you with the following details when you sign up as a Mimecast customer:
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- The application's URL.
- A logon and password.
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We recommend you plan and provision your own acceptance testing for each stage of the Connect process.
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