This article contains information on configuring a Foreign SMTP domain in Lotus Domino for journaling, including steps to set up the domain and verify the journaling connection with Mimecast.
Depending on the configuration of the Domino server, it may be necessary to create a "Foreign SMTP domain" for the journal subdomain. This will tell Domino how to deliver journaled emails to this domain.
Configuring Foreign SMTP domain
- Open the Lotus Domino Administrator.
- Click on the Configuration tab.
- In the left-hand pane, expand the Messaging section, and click on Domains.
- Click on the Add Domain button.
- Click on the Basics tab.
- Change the Domain type: field to Foreign Domain | Foreign SMTP Domain from the pop-up menu.
- Click OK.
- Select the Routing tab.
- In the Internet Domain: field, enter the journal.yourdomain.com domain address.
- In the Internet Host: field, enter the Mimecast smart host for your region:
| Region | Hostname |
|---|---|
| Europe (Excluding Germany) | eu-smtp-journal-1.mimecast.com eu-smtp-journal-2.mimecast.com |
| Germany | de-smtp-journal-1.mimecast.com de-smtp-journal-2.mimecast.com |
| United States of America | us-smtp-journal-1.mimecast.com us-smtp-journal-2.mimecast.com |
| United States of America(B) | usb-smtp-journal-1.mimecast.com usb-smtp-journal-2.mimecast.com |
| Canada | ca-smtp-journal-1.mimecast.com ca-smtp-journal-2.mimecast.com |
| South Africa | za-smtp-journal-1.mimecast.co.za za-smtp-journal-2.mimecast.co.za |
| Australia | au-smtp-journal-1.mimecast.com au-smtp-journal-2.mimecast.com |
| Offshore | je-smtp-journal-1.mimecast-offshore.com je-smtp-journal-2.mimecast-offshore.com |
- Click Save & Close. The next step is to restart the router on your domain server.
Restarting your Lotus Domino Server
You'll now need to restart the router on your Lotus Domino domain server and send a test email to verify the connection.
To restart your server:
- In the Lotus Domino Administrator, click on the Server tab.
- In the left-hand pane, select Server Console.
- Click on Live.
- In the Domino Command field, type tell router quit.
- Wait until Router: mail router shutdown displays, then type the command Load Router.
- When the message "Router: mail router started for domain" displays, send a test message, internal to internal.
- View the test message in the Mimecast Administration Console under Gateway | Accepted Emails.
Verifying Lotus Domino Journaling
With all the Journaling configuration complete, it's time to test that the connections are working.
To verify Lotus Domino journaling:
- Log on to the Mimecast Administration Console.
- Click on the Archive | Journaling menu item.
- Note the Service Status of the Journaling connector:
| Icon | Service Status | Description |
|---|---|---|
| Service Awaiting Initial Run | On initial configuration, the status icons for SMTP journal connectors will be orange, with a service status of Service Awaiting Initial Run. | |
| Service OK | Once the first message is received by the connector, the icon will change, and the status updated to Service Enabled. | |
| Service Error | If Mimecast cannot connect to the Journal connector and retrieve emails, the status will change to Service Error. |
If the connector configuration is not successful, view the Troubleshooting Journaling article.
- View the current list of Journaling items by clicking the Queue Details button:
Now that journaling is configured and working for Lotus Domino, you can move on to step 5 in the Connect process.
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