Connect Application - Managing Basic Administrators

Customers currently using the Connect Application are advised to complete their onboarding setup as soon as possible, as the Connect Application is scheduled to be discontinued on the 31st of January, 2024.

This article provides information on managing Basic Administrators in the Mimecast Connect Application, including steps to add, review, and manage users with the Basic Administrator role for account and Connect process management.

This is an optional task that allows you to set up other users to assist you with the:

• Connect Application process.
• General account management in the Mimecast Administration Console.

Each role determines the depth of access, and is used to control the tasks users can perform. The Basic Administrator role has full administrator account privileges, without access to any protected permissions. If you need to assign a different permission, you can do this via the Account | Roles section of the Mimecast Administration Console.

Basic Adminstrators have access to the content of an email, but only if the email is being held.

Basic Administrators will also have access to the Roles menu and will be able to make changes to other existing Roles. See Understanding Administrator Roles.

Managing your Basic Administrators involves the following tasks:

1. Reviewing your existing administrators.
2. Using the wizard to search for internal users and adding them to the role.

Adding users to the Basic Administrator Role

If you are unable to start this step, ensure either the Connect Application - Synchronizing The Directory or Connect Application - Adding Users Manually task is completed. One or both of these tasks is dependent, in order for you to have users to assign as administrators.

Only the temporary Connect Application Administrator can add a new Basic Administrator to a Mimecast account. If you don't have these privileges, you will need to contact an authorized administrator in your organization who has permission to create new Administrator accounts.

You can add users to the Basic Administrator role, by using the following steps:

1. Log in to the Mimecast Connect Application.
2. Navigate to Optional | Manage Basic Administrators.
3. Click on the Start button. All existing Basic Administrators are displayed.
4. Click on the Add Administrators button. The Add Administrators search dialog is displayed.
5. Entering at least three characters of the proposed administrator's name or email address.
6. Click on the Search icon.

7. Click the Add link of the user you wish to add. A page will display confirming the selected user is added to the Basic Administrators list.

If a user has the assigned link against their name, they already have the Basic Administrator role.

8. Either:
   • Repeat steps 4 - 6 to add more users as required.
   • Click on the Remove link next to any users you wish to delete.
9. Click on the Finish button.

A summary page is displayed with the number of administrators successfully added.