Connect Application - Journaling Setup

Customers currently using the Connect Application are advised to complete their onboarding setup as soon as possible, as the Connect Application is scheduled to be discontinued on the 31st of January, 2024.

This article explains how new clients can set up journaling in the Mimecast Connect Application for Microsoft 365, On-Premise/Hybrid, and Google Workspace environments, ensuring a complete archive of all sent and received emails.

It also applies to Customers using Mimecast for Archiving their messages.

If you are not using the Connect Application, see Configuring Microsoft 365 Journaling.

Setting Up Your Journaling

You can set up Journaling, by using the following steps:

1. Log in to the Connect Application.
2. Navigate to Archive | Set up Journaling.
3. Click on Start.
4. External configuration tasks are required to continue setting up Journaling. Click on the relevant item below for further details, depending on your type of exchange:

• • Microsoft 365.
  • On Premise / Hybrid / MSP.
  • Google Workspace.

While your Journaling setup is being validated, a summary page is displayed. Once the validation is complete, you are notified. If you've completed all the Connect tasks, a summary screen is displayed of the process.

Microsoft 365

If you're using Archiving, you will need to set up Microsoft 365 Journaling. This ensures your Mimecast archive has a complete record of all mail sent.

You can set up Microsoft 365 Journaling, by using the following steps:

1. Log in to the Connect Application.
2. Navigate to Archive | Set Up Journaling.
3. Click on Start. Your Journaling email address is displayed.
4. Create a Journal Rule in the Microsoft 365 Exchange Admin Center, with the specified journal email address. See Microsoft 365 Journaling.
5. Create a Microsoft 365 Journaling Connector in the Microsoft 365 Exchange Admin Center, to route emails to your hosts. See the Microsoft 365 Journaling.
6. When you're ready, click Confirm in the Connect Application.

To encrypt the data you must install an SSL certificate.

On Premise / Hybrid / MSP

If you're using Archiving, you'll need to set up On-Premise / Hybrid Exchange journaling. This ensures your Mimecast Archive has a full and complete record of all mail sent.

You can set up On-Premise / Hybrid Journaling, by using the following steps:

1. Log in to the Connect Application.
2. Navigate to Archive | Set Up Journaling.
3. Click on Start.
4. Add any public IP addresses you use to send emails for each IP address:

Your outbound IP addresses are automatically included.

5. Click on Add IP Addresses.
6. Enter the IP address and mask in the field displayed.
7. Click on Add. The IP address is added to the list.
8. Click Next.
9. Set up your Microsoft Exchange Journaling:

• • Create a Microsoft Exchange Contact as the destination address for your Journal email using the address provided.
  • Create a Send Connector to route email to the journal contact, to the displayed Journaling smart hosts.
  • Create a Journal Rule with the specified journal email address.

6. When you're ready, click Confirm in the Connect Application.

See the On-Premise / Hybrid / MSP Journaling page for further information.

Google Workspace

If you're using Archiving, you'll need to set up Google Workspace Journaling. This ensures your Mimecast archive has a full and complete record of all mail sent.

You can set up Google Workspace Journaling, by using the following steps:

1. Log in to the Google Admin Console.
2. Navigate to Apps | Google Workspace | Gmail | Hosts.
3. Create a new mail route that uses our Journaling smart hosts, as listed in the Connect Application. See the Google Help Add Mail Routes for Advanced Gmail Delivery page.
4. Navigate to Apps | Google Workspace | Gmail | Routing
5. Create a new routing policy to journal your messages. Visit the "Configuring a Google Workspace Routing Policy" section in the Configuring Journaling for Google Workspace.
6. Configure the policy to:

• Affect Internal- sending and Internal - Receiving.
• Select Add More Recipients
• • • Use the drop-down to change to Advanced settings 
    • Select Change Route and select the journal host entry previously created 
    • Select Change Envelope Recipient and replace recipient with your journal email address.
    • Click Save.
    • Click Save at the bottom of the browser.

7. When you're ready, click Confirm in the Connect Application.

See Also...

• Journaling - Overview