Connect Application - Recipient Validation

Customers currently using the Connect Application are advised to complete their onboarding setup as soon as possible, as the Connect Application is scheduled to be discontinued on the 31st of January, 2024.

This article contains information on setting up recipient validation for inbound emails to ensure only messages to valid internal addresses are accepted, including steps to configure validation in the Connect Application.

Validating Recipients of Inbound Email

To ensure only messages destined for valid internal email addresses are accepted, we need to validate the recipients of all inbound email. Emails that can not be matched against a valid internal address will be rejected.

To set up recipient validation:

1. Log in to the Connect application.
2. Navigate to Gateway | Set Up Recipient Validation.
3. Either click:

• • Accept Directory Users to only accept emails for addresses synchronized from your directory.

This option is only available if you have completed Synchronizing The Directory.

• • Enable Known Addresses to accept emails for all known addresses in your domains. This includes addresses synchronized from your directory, imported via a spreadsheet, and created manually

A summary page is displayed confirming your recipient validation setup.

See Also...

• Recipient Validation Management
• Recipient Validation