Email Security Cloud Integrated - Alerts for Malware and Phishing Quarantine - Nov 2024

Service Update

Availability	November 7th, 2024
Product(s)	Email Security Cloud Integrated (CI)
Who's affected	Email Security Cloud Integrated (CI), Administrators

Overview

Mimecast is pleased to announce the ability to notify your End Users that messages have been blocked, due to Malware or Phishing actions.

What's changing

Alerting your End Users that messages have been blocked due to Malware or Phishing actions has the following benefits:

• It will reduce the delay in obtaining the message for critical business workflows. You end users will be aware of a quarantined message rather than not receiving an email.
• It will increase your End Users'  awareness as to how they are being attacked.
• It will reduce time spent diagnosing mail delivery issues.

Recommended actions 

You should navigate to Detection Actions within Email Security Cloud Gateway, and ensure that End User (notified for malware and phishing quarantine only) is ticked, under the Alerts section.
See the Alerts section of  Per Policy Detection Engines for further information on configuration, and when alerts will be sent to users.

 

See Also..

• Per Policy Detection Engines