Engage - Phishing Simulation Usability Enhancements - Nov 2024

Service Update

Availability	From November 21st, 2024
Product(s)	Engage, Email Security Cloud Gateway (CG)
Who's affected	Engage, Email Security Cloud Gateway (CG), Administrators

Overview

Mimecast is pleased to announce enhancements to Phishing Simulation on the Engage platform. These include sending Test Emails, adding QR-Based Phishing Templates, new Navigation and Campaign Management options, as well as new IP Blocklist Management options.

What's changing

• Administrators will now be able to send Test Emails for Phishing Campaigns. This allows them to test templates before creating full campaigns, ensuring they have an in-depth understanding of the user experience when creating campaigns.
• Phishing Templates can now incorporate one of the latest attack vectors, QR Codes. Over and above adding QR codes to Phishing Templates, there will be enhanced tracking which includes the ability to report on QR code scans as well as link clicks.
• New Navigation and Campaign Management options. Administrators will have the ability to clone or deactivate Phishing Campaigns from the left-hand navigation menu.
• The options to set exact launch times and customize tracking periods will be available, to provide administrators better control over Phishing Simulations.
• Administrators will be able to manage a blocklist of IP addresses to be excluded from phishing simulation tracking.

Deployment Schedule

Region	Date
ZA	November 21st, 2024
UK/AUS/JE/DE	November 25th, 2024
US/USB/CA	November 26th, 2024

Recommended actions

• The Send Test Email functionality for phishing templates is available within the Template Library. See the following article for details on how to use this: Engage - Test Email for Phishing Campaigns.
• To Add QR Codes to phishing templates you will need to Customize your Phishing Template. For steps on how to do this, see: Engage - Managing Phishing Templates & Engage - Phishing Campaign Analytics.
• The new meatball menu for managing campaigns can be found by navigating to Awareness | Phishing Training | Campaigns. For more information, see Engage - Managing Phishing Campaigns.
• Administrators can access Launch Time Selection and Tracking Period Customization as outlined in Engage - Managing Phishing Campaigns.
• A list of blocklisted IP Addresses can be managed by Administrators under General Settings. For details on how this can be done, see: Engage - Configuring Account General Settings.

See Also...

• Engage - Test Email for Phishing Campaigns
• Engage - Managing Phishing Templates
• Engage - Phishing Campaign Analytics
• Engage - Managing Phishing Campaigns
• Engage - Configuring Account General Settings