Aware - Vulnerability Disclosure

This article contains information on how to report a security vulnerability on the Aware platform, including rules for responsible disclosure, contact details, and the company's commitment to timely responses and collaboration.

If you suspect a security vulnerability on the Aware platform, please notify us immediately. We take data security seriously and will promptly investigate all reports.

Guidelines for Suspected Security Vulnerability

  • Do not attempt to gain access to another user's data.
  • Do not disrupt the availability of the Aware Platform.
  • Do not utilize scanners or automated tools while testing.
  • Do not publicly disclose a bug before it is fixed.
  • Do not employ social engineering attacks.
  • Work with security@awarehq.com to answer any questions.

We are dedicated to working with you on security vulnerabilities and timelines, guided by the following principles:

  • A prompt response to your report.
  • Transparent communication throughout the process.
  • No legal action, provided you follow the guidelines.

You can submit a ticket, and our security team will respond as soon as possible. To find out more about Aware's security, please visit our website (https://awarehq.com/security). For other security questions or issues, please email security@awarehq.com.

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