Aware - Adding new SSO Users

This article contains information on adding a new user with Single Sign-On (SSO) to the Aware platform, including steps for both Aware and Identity Provider administrators.

Adding a new user that will use Single Sign On (SSO) is an easy process that can be handled entirely by your team. Here is what you will need to get started:

• Ensure that Aware is connected with your Identity Provider. Contact your Customer Success Manager if you have questions.
• An  Aware administrator who has access to  System Settings.
• An  administrator for your Identity Provider (Azure, Okta, Ping Federate, etc.). This will likely be a member of your IT team 

Add the New User to Aware 

These steps will be completed by an  Aware administrator:

1. Navigate to  System Settings I User Management I  Add a User.
2. Enter the  First Name.

• Maximum length is 150 characters.
• No restrictions on characters.

3. Enter the Last Name.

• Maximum length is 150 characters.
• No restrictions on characters.

4. Enter an Email Address

• Maximum length is 254 characters.
• Must be a valid email address.

5. Once the user has been created, you can add it to a Role.

Important Notice

We highly recommend you wait to assign Roles to a new user until AFTER they have signed into Aware with their SSO credentials. Assigning Roles before could result in permissions being removed upon first user log in. Refer to our RBAC documentation for additional information.

Add the New User in your SSO Provider Portal

These steps will be completed by your Identity Provider Administrator:

1. Log into you SSO Portal (Azure AD, Okta, Ping Federate, etc.).
2. Grant the user access to the Aware Application within the Identity Provider (Azure AD, Okta, Ping Federate, etc.).

After these steps are completed, instruct the new user to sign into their Aware environment (https://aware.work) using their SSO credentials.