Aware - Processed Custom Report

This article contains a video that provides a comprehensive guide on how to review the results of a topic report. This report, which includes details such as the time frame, creator, and keywords, offers a thorough exploration of mentions, authors, and groups associated with these keywords. It also provides a sentiment score, with the ability to view messages that contribute to positive and negative sentiment.

The following provides key points on Processed Custom Report:

1. The topic report provides a detailed analysis of mentions, authors, and groups associated with specific keywords.
2. It includes a sentiment score and allows for a deeper look into messages with positive and negative sentiment.
3. For workplace customers, the report includes a Reactions and Engagement section and extracts specific posts from public groups.
4. The report identifies top groups and content authors by mentions, who could be key influencers.
5. The report can be exported as a PDF or specific data points as a CSV, and can be rerun for updated insights.