Onboarding - Journaling

Configuring Journaling

Journaling is a crucial feature that enables the transfer of copies of all internal emails from your email servers to Mimecast. This process ensures that a comprehensive archive of all organizational emails is securely stored in a searchable off-site environment. By setting up rules, you can capture internal email communications, allowing inbound, outbound, and internal emails to be archived and processed through security policies.

For successful onboarding, it is important to ensure that pop-up blockers are disabled prior to starting the onboarding journey.

Steps to Configure Journaling Using the Onboarding | Journaling Wizard

1. Select Your Primary Domain
   From the Domain drop-down menu, select your primary domain.
   Please note: If you have validated only one domain, it will be auto-populated in the domain field.

2. Create a Service Address
   Click the Next button. This action will create a service address and provide you with Journaling Smart Hosts information.

3. Default Journal Service Definition
   The Journaling Wizard will create a default Journal Service Definition on your Mimecast account, which includes:

• Journal Domain: journal.domain.com (where domain.com is the domain you selected.)

• Journal Address: [e-mail]

Configure Journaling on Your Email Server or Hosted Email Service

The configuration process for Journaling varies depending on the type of exchange you use. Follow the instructions below based on your infrastructure choice:

Microsoft 365

To set up Microsoft 365 Journaling with Mimecast, follow the instructions on the Configuring Microsoft 365 Journaling page.

On-Premises Exchanges

The configuration process for Journaling on an On-Premises Exchange depends on the type of exchange you use. Refer to the Journaling - Exchange Appliance Journaling for complete details.

Hosted Exchanges (HEX)

As Journaling is a standard Exchange feature, all Hosted Exchange (HEX) environments should support it. Typically, this requires creating a separate Organization Unit (OU) for each tenant. Once established, each tenant can configure their organization settings. The tenant administrator logs into the web console to set up a journal rule. Provide your hosting provider with the relevant instructions for your version of Exchange.

Google Workspace

To set up Google Workspace Journaling with Mimecast, follow the instructions on the Configuring Journaling for Google Workspace page.

Important Notes

• Mimecast does not provide Journaling services for: Domino, Send Mail, MAC Mail Server, and Squirrel Mail.

By following these steps, you can ensure that your organization's email communications are effectively archived and compliant with your internal policies.

Click Next to review your summary and continue to the Onboarding process.