Service Update
| Availability | November 4th, 2025 |
| Product(s) |
Engage, Email Security Cloud Gateway (CG) Engage Trial, Email Security Cloud Gateway (CG) |
| Who's affected | Engage Customers & Cloud Gateway Administrators with HRCC |
Overview
Mimecast is pleased to announce the Okta Human Risk Integration for all Mimecast Engage and Email Security Cloud Gateway customers. This integration will provide security analysts with visibility into identity-related attacks targeting users.
Okta helps your organization manage identity-based risks, and detect issues like anonymous IP address usage, password spray attacks, and leaked credentials.
Considerations
- This feature is available to Engage customers on Cloud Gateway, including Engage trial users, and all Email Security Cloud Gateway customers with the Human Risk Command Center.
- Historical events will not be pulled from Okta – only events from the point of integration onward.
This simplifies onboarding, as Mimecast won’t change historical attack factor scores that you may have already seen at that point. - The integration will not support custom URLs, e.g. okta.companyname.com at this time.
What's changing
- The new integration can be set up by navigating to Integrations | Integrations Hub.
- The integration reads risk events created by Okta via the API. These are forwarded to the Human Risk Platform, which associates each event with a user, and updates the identity component of attack factor for that user.
Recommended actions
For information on how to configure the new Okta integration, and answers to Frequently Asked Questions, see API & Integrations - Okta Integration Cloud Gateway.
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