Overview
To ensure the security, quality, and reliability of Incydr products, we schedule regular maintenance to manage cloud infrastructure and to introduce new features, enhancements, and fixes to Incydr.
We make every effort to perform maintenance during the times listed below. However, we reserves the right to perform maintenance outside of these times in order to maintain the performance, reliability, security, and stability of the Incydr cloud. For notifications about upcoming maintenance scheduled outside of the times listed below, see our status page.
Maintenance
- Maintenance with potential to cause service interruption greater than 15 minutes is scheduled for Tuesdays, Wednesdays or Thursdays from 7:00 p.m. to 11:59 p.m. US Central Time (CT), when necessary. Times are based on the local time for our headquarters in Minneapolis. While some users may experience limited functionality for a short period, users are generally not impacted for the entire maintenance window. Many users do not notice any impact at all. Maintenance notifications are posted on the status page.
- Maintenance with minimal anticipated service interruption is conducted throughout the week and is typically seamless to customers.
Related topics
- Terms and conditions
- Announcements
- Incydr support policy
- Contact support: create a ticket, chat, or call
Comments
Please sign in to leave a comment.