Aware 2.0 - Processed Search Guide

This article contains information on reviewing processed searches in Aware, including filtering options, viewing event details, handling Slack reactions, marking important conversations, and exporting search results to streamline data management and analysis.

A Processed Search Guide is a tool that assists users in navigating and managing data returned from a completed search. It provides various functionalities to help users review, filter, and export their search results.

Reviewing a Processed Search

Once a search is processed, users can access their desired Search and Discover report to review the results. They can filter these results using several options, including AI Analysis, Source, Attachments, Modifications, and Platforms.

Filtering Options

• AI Analysis: This filter, powered by Aware's AI model, enables users to filter messages based on sentiment, toxic speech, code detection, language, and information quality.
• Source: This filter enables users to refine results by public groups, private groups, or direct messages.
• Attachments: This filter refines results to only messages that contain the selected attachment types.
• Modifications: This filter enables users to quickly see messages that were edited or deleted.
• Platforms: If an organization is integrated with multiple collaboration platforms, users can filter by platform.

Viewing Event Details

Users can click on an event to view more details. The message that triggered the event is highlighted, and users can see the context surrounding the conversation. They can also export individual conversations using the Export to PDF button.

Slack – Reactions

You can load reactions in the Search and Discover context panel of Search and Discover for Slack Platforms by clicking the Load Reaction button.

Upon clicking this button, the current reactions to a Slack message are retrieved from Slack. If a custom reaction is identified, the context panel will display the name of the reaction rather than the emoji itself.

Marking Important Conversations

Users can mark an event as important using the Mark Messages button. This allows them to isolate these messages in exports and bulk download attachments and videos from these important conversations when exporting.

Exporting Search Results

Users can export the data, including email and Slack messages, by clicking the Create Export button. See Archiving—Unified Search for more information.

More information on building exports is available here.