Service Update
| Availability | August 4th, 2025 |
| Product(s) | Engage, Email Security Cloud Gateway (CG) Engage Trial, Email Security Cloud Gateway (CG) |
| Who's affected | Email Security Cloud Gateway (CG), Administrators |
Overview
Mimecast is pleased to announce the Sophos Human Risk Integration for all Mimecast Engage Email Security Cloud Gateway (CG) customers. This integration will enhance the robustness of Human Risk scoring, by adding metrics for human interaction with malware on devices.
Considerations
- This feature will only be available to customers with Engage (including those with an Engage Trial), or the Human Risk Command Center.
- Historical events will not be pulled from Sophos – only events from the point of integration onward.
- It may take up to 24 hours, for malware-related scores to appear in the Human Risk Dashboard.
What's changing
- The new integration can be set up by navigating to Integrations | Integrations Hub.
- This integration will read endpoint protection events associated with cases from Sophos via the API. These will be forwarded to the Human Risk Platform, which associates each case with a user, and will update the malware behavior score for that user.
This allows you to send your End Users training and other information, based on their malware associated behavior.
Recommended actions
For information on how to configure the new Sophos integration, and answers to Frequently Asked Questions, see API & Integrations - Engage Sophos Integration Cloud Gateway.
Comments
Please sign in to leave a comment.