Service Update
| Availability | May 12th, 2026 |
| Product(s) | Email Security - MX and / or Engage |
| Who's affected | Email Security - MX and / or Engage customers with the Human Risk Command Center |
Overview
Mimecast is pleased to announce the TrendAI Vision One integration, which will enhance the robustness of Human Risk scoring, by adding human behavior relating to End Users' interactions with malware on devices.
It will allow you to send your users training and other information based on the their malware associated behavior.
What's changing
- Integration Availability: The TrendAI Vision One Integration is now available in the Mimecast Integration Hub.
- Functionality: The integration periodically reads endpoint protection incidents associated with cases from TrendAI Vision One Endpoint Security via API. These are forwarded to the Human Risk Platform, which associates each incident with a user, and updates the malware behavior score for that user.
- Experience: Historical events will not be pulled from TrendAI Vision One Endpoint Security; only events from the point of integration onward. This simplifies Onboarding, and will not change historical scores.
- Authentication: The integration requires two pieces of information: an API Key, generated in the Vision One console, in order to to authenticate with the API; and the correct Base URL for the region the your Vision One account is hosted. The API Key should be given the Auditor role.
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End Points: The integration accesses the
/v3.0/caseManagement/casesand/v3.0/workbench/alerts/endpoints, to retrieve malware event data and correlate that with users.
Recommended actions
For detailed configuration steps and additional information, please see API & Integrations - TrendAI Vision One.
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