Analysis & Response - Enhanced Reported Emails Dashboard - Feb 2026

Service Update

Availability	February 23rd, 2026
Product(s)	Email Security Cloud Gateway (CG), Analysis & Reponse
Who's affected	Email Security Cloud Gateway, Administrators

Overview

Mimecast is pleased to announce enhancements to the Reported Emails Dashboard in Analysis & Response, for non Mimecast Email Incident Response (MEIR) customers. 
This dashboard provides comprehensive visibility into emails reported to Mimecast by your users, enabling effective monitoring and analysis.
This functionality provides a clear and accessible overview of reported emails, empowering your team to monitor email threats effectively.

What's changing

1. Reported Emails Display: View a detailed table of emails reported to Mimecast, including key information for each message.
2. Metadata Provided: Access essential metadata for each reported email, including:
   • Unique identifier (Id).
   • Subject line.
   • Sender’s email address.
   • Mimecast’s analysis/classification (e.g., phishing, spam, benign).
   • Number of reporters.
   • Number of recipients.
   • Timestamp of the latest report.
   • Full message body for thorough review.
3. Filtering and Searching: Utilize powerful search and filter options to quickly locate specific emails by subject, sender, or other metadata fields. Filter reports by analysis type to focus on categories like phishing or spam.
4. Sorting: Sort columns such as Id, Latest Report, Reporter(s), and Recipients in ascending or descending order to organize data according to your needs.
5. Export Capability: Export the displayed data in CSV format allowing offline analysis and reporting.

MEIR vs Non-MEIR — Reported Emails Feature Comparison

Feature availability comparison for the Reported Emails view

Feature	MEIR	Non-MEIR
View reported emails page	✓	✓
Reported Email View	Summary Only	Full Analysis & Summary
Analysis column (full classification)	✓ (Full Classification)	✗ (Unclassified (Except for AT which shows as Benign))
Message Body	✓	✓
Zendesk ID	✓	✗
Filtering & Search	✓	✓
Follow-up on classification	✓	✗
Remediation actions (e.g. phishing URL classification)	✓	✗
Remediation ID	✓	✗
Auto remediation	✓	✗
Analyst notes and recommendations	✓	✗
Export data (CSV / Excel)	✓	✓
Offline analysis of reported email data	✓	✓

Recommended actions

Nothing needs to be done as a result of these changes.

We’re committed to continually improving your experience and providing tools that support meaningful insights into reported email activity. If you have any questions or feedback, please feel free to contact our Support team.

See Also...

• Analysis & Response - Dashboard