Service Update
| Availability | March 11th, 2026 |
| Product(s) | Email Security - MX |
| Who's affected | All Eamil Security - MX customers with the Human Risk Command Center (HRCC) |
Overview
Mimecast is pleased to announce the Cisco XDR integration. Cisco XDR is a cloud-based extended detection and response platform that simplifies security operations by integrating and correlating data from multiple security sources to provide a unified view of threats. The integration allows Mimecast to pull malware events identified by Cisco XDR in customers' environments and modify each employee's malware score accordingly.
What's changing
- Integration Availability: The Cisco XDR integration is now available in the Mimecast Integrations Hub.
- Functionality: The integration periodically reads incident data from Cisco XDR via API. These events are forwarded to the Human Risk Platform, which associates each event with a user, and updates the malware behavior score for that user.
- Experience: Historical events will not be pulled from Cisco XDR; only events from the point of integration onward. This simplifies Onboarding, and will not change historical attack factor scores.
- Authentication: The integration requires two pieces of information: a Client ID and Client Password, generated in the Cisco XDR console, in order to authenticate with the API.
Recommended actions
Nothing needs to be done as a result of these changes.
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