| Q: | How long does it take to deploy the integration? |
| A: | The integration can be fully deployed in just a couple of minutes. It may take up to 24 hours for identity-related scores to appear in the Human Risk Dashboard. |
| Q: | Is any historical data loaded from CyberArk? |
| A: | Historical events will not be pulled from CyberArk– only events from the point of integration onward. |
| Q: | Why do I not see many identity events affecting users’ risk scores? |
| A: | A frequent concern users have with human risk is marking innocent users as risky due to false positives in the security solutions we leverage for data. To mitigate this, only closed events marked True Positive in CyberArk are counted against users. |
| Q: | How will it be sold? |
| A: | This integration will be available to all Engage customers on Email Security - MX. |
| Q: | Will this be available to customers without Mimecast Engage? |
| A: | Customers with Mimecast Email Security can access the Human Risk Command Center. |
| Q: | How is this configured, and who has access to configure the integration? |
| A: |
The integration is available in the Integration Hub of the Administration Console. At the time of launch, customers must have Engage. In order to add, edit, or delete the configuration, the user must have one of the following roles:
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