Aware 2.0 - Cisco Webex Integration - May 2026

Service Update

Availability	15th May, 2026
Product(s)	Aware 2.0
Who's affected	This update applies to all Aware 2.0 customers. Existing Aware 1.0 customers already using the Webex integration are not affected

Overview

Mimecast is pleased to announce that the Cisco Webex Messaging integration is now available for Aware 2.0 customers. This integration, previously available exclusively to Aware 1.0 customers, extends Webex Messaging support to the Aware 2.0 platform, enabling broader governance, compliance, and risk intelligence capabilities for organizations using Cisco Webex.

What's changing

Aware 2.0 customers can now connect Cisco Webex Messaging as a data source, bringing Webex conversations into the same compliance and collaboration intelligence workflows available for other supported platforms such as Slack, Microsoft Teams, and Viva Engage.

With this integration, Aware 2.0 customers can:

• Monitor and archive Webex Messaging conversations for compliance and eDiscovery purposes.
• Apply Signal policies to detect sensitive data, insider risk, and policy violations within Webex messages.
• Search and discover Webex content alongside data from other connected collaboration platforms.
• Enforce retention policies on Webex Messaging data.

Recommended actions

To enable the Cisco Webex Messaging integration, navigate to Integrations within your Aware 2.0 console and follow the setup steps for Webex Messaging. Detailed configuration instructions are available in the

See Also...

• Aware 2.0 - Cisco Webex Integration