This article contains information on using Mimecast for Outlook, including its features like archiving, security, continuity, delegate accounts, support for non-Exchange accounts, and key considerations for setup and functionality.
Mimecast for Outlook allows you to access your Mimecast services from inside Microsoft Outlook by using the Mimecast ribbons.
Main Mimecast Ribbon
Message Mimecast Ribbon
Benefits
Mimecast for Outlook provides the following benefits:
Archiving
- Powerful archive search capability.
- Export search results back into Microsoft Outlook.
- View and search for archived files and documents.
Security
- Report potential spam to the Mimecast Security team.
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Manage:
- Blocked and permitted senders.
- Personal / moderated message hold queues.
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Apply:
- Predefined stationery to outgoing messages.
- Document conversion policies.
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Send:
- Secure messages.
- Large Files.
Continuity
- Continue to send and receive mail during a mail server outage.
- The archive provides a familiar view of the folder structure and email, even if they have been removed from the Exchange environment.
• Archive Folders requires a Folder Replication Task to be set up via the Mimecast Synchronization Engine (MSE), or Exchange Sync and Recover Dashboard in the Mimecast Administration Console.
• Large File Send is available as an additional package.
• Continuity features such as the Online Inbox, Sent Items, Compose Email, and Outlook • Continuity Mode are available in an additional package.
Delegate Accounts
- Ability to switch between your account and others you've been delegated to manage. See Delegate Mailboxes.
Large File Send and Continuity are email add-ons that require an additional subscription. Please contact your Customer Success Manager for more information.
Mimecast for Outlook and Non-Exchange Accounts
This section outlines the support offered in Mimecast for Outlook for non-exchange email accounts (e.g., Google Workspace, IMAP, POP).
Mimecast for Outlook supports non-exchange email accounts. Once you have configured your email account in Microsoft Outlook per your email provider's recommendations, you can access your Mimecast services via Mimecast for Outlook.
Considerations
- Archive folders are not supported.
- Continuity is not supported for accounts configured with the Google Workspace Sync for Microsoft Outlook tool.
- Users can send and receive emails during a Continuity event, but these messages won't be synced back to the email account once the event ends.
- Items sent via Secure Messaging will not display the secure message status in the Outlook Sent Items folder.
- Users of Large File Send will see a new folder called LFS Outbox Folder created in their email accounts.
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