Service Update
| Availability | December 6th, 2023 |
| Product(s) | Awareness Training, Email Security Cloud Gateway (CG) |
| Who's affected | Awareness Training, Email Security Cloud Gateway (CG), Administrators and End-Users |
Overview
Mimecast is pleased to announce enhancements to Awareness Training, Reporting & Insights, scheduled for the week of December 6th, 2023, for Awareness Training Cloud Gateway (CG) only.
The Efficacy Report will help you to understand the relationship between behavior, risk, and security awareness.
- See the impact of Awareness Training on real-world risk reduction.
- Track your organization’s risk journey over time.
- Provide helpful benchmarking against other Mimecast customers.
What's changing
We are rolling out enhancements to Awareness Training, Reporting & Insights in two phases.
Release One - December 2023
Release one will include access to the new Efficacy Report via Awareness Training | Reporting & Insights, and will allow you to view data covering 3 months, 6 months, or 12 months.
- The Efficacy Report will contain three graphs, that will monitor end-user data for URL clicks:
- Dangerous URL Clicks: This will show end-user dangerous URL clicks observed by Mimecast Email Security.
- Phishing Campaign Clicked Comparison: This will show end-user phishing simulation clicks for the campaigns run during the selected timeframe.
- Phishing Campaign Reported Comparison: This will show end-user reported messages for phishing simulation, during the selected timeframe.
- Additionally, the Generate Reports button will allow you to generate a PDF report.
Release Two - January 2024
Release two will include access a fourth graph within the Efficacy Report, that will monitor end-user data for reported messages, and will allow you to view data covering 3 months, 6 months, or 12 months.
- Reported Messages: This will show end-user reported messages observed by Mimecast Email Security.
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